Retail Store Manager

Wild Fork Foods; Alaska; On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401k Retirement Plan

Culinary Training

Higher Education Programs

Vacation Time, Paid Holiday & Birthday PTO

Monthly Bonus Potential

Free Shipping via WF Unlimited

Monthly giveaway product

Allowance to shop in store

Job summary

Wild Fork Foods is seeking a Senior Sales Leader in Alaska to manage a team of brand ambassadors, ensuring excellent customer experiences and efficient store operations. You will embody the company's values, engage the community, and maximize product freshness.

The ideal candidate will have a bachelor’s degree, extensive management experience, and a passion for food. The role includes a competitive base salary of $70,000 - $80,000 with bonus opportunities.

Qualifications

• 8+ years of retail, hospitality, grocery, or restaurant experience.
• At least 5 years in a management capacity required.
• Enthusiasm and passion for food and customer service preferred.

Responsibilities

• Hire, retain, develop, and mentor a high performing team.
• Create an inspiring team environment.
• Focus on delivering top-notch customer experience.

Skills

Coaching and training employees

Customer service understanding

Excellent communication skills

Problem analyzing

Delegation

Time management

Education

Bachelor’s Degree in Business Administration or related field

Tools

SAP

Order Management Systems

Microsoft Office

Job description

As a Wild Fork Senior Sales Leader, you will play a pivotal role in managing our team of brand ambassadors. Providing guidance, training, and leadership skills to inspire the team to perform at their optimum. You will lead by example and embody the company's core values to establish a dynamic and caring work environment. Additionally, ensuring that we maintain proper inventory control to maximize product freshness and availability, monitoring day‑to‑day store operations, and becoming the community's personal chef and friendly butcher.

If you are someone looking for a career growth opportunity and you LOVE TO COOK & LOVE TO EAT, we would love to connect with you!

Our Values: Determination, Simplicity, Availability, Humility, Sincerity, Discipline, Ownership

Essential Tasks and Responsibilities:

• Hire, retain, develop and mentor a high performing team of employees
• Create an inspiring team environment with open communication, high energy and respectful culture
• Lead by example and embody the company's core values
• Provide training to improve the knowledge base and utilize cross‑training to maintain productivity when employees are absent
• Establish and achieve the highest standard of store execution
• Offer sufficient resources and autonomy to build trust and ownership
• Focus on delivering top of the line customer experience by sharing your passion for food and becoming a product expert
• Maintain and replenish inventory, staying in communication with the distribution center and commercial team regarding store specific needs
• Develop a plan strategically designed to bring in more customers and increase their basket size
• Conduct regular audits to ensure the store is presentable and can function properly
• Make sure all employees adhere to company’s policies and guidelines
• Provide leadership and guidance with Human Resources functions
• Maximize productivity through effective scheduling
• Manage controllable costs to keep the store profitable
• Execute other related duties as assigned

Physical Demands and Work Environment:

• Physically able to exert up to 50 pounds of force
• Occasional exposure to extreme temperatures – walk‑in freezers
• Stand/walk for up to 8-10 hours
• Frequent movement within the store to access various departments, areas, and products

Benefits & Perks:

• Medical, Dental & Vision Insurance
• 401k Retirement Plan
• Culinary Training
• Higher Education Programs
• Vacation Time, Paid Holiday & Birthday PTO
• Monthly Bonus Potential
• WF Unlimited - Free Shipping
• Chew On This - One giveaway product a month
• Wild Chef - Allowance per month to shop in our store

Qualifications:

• Bachelor’s Degree in Business Administration or related field preferred
• 8+ years of retail, hospitality, grocery, or restaurant experience, with at least 5 years in a management capacity required
• Proven success in coaching and training employees
• Strong understanding of sales drivers and customer service
• Excellent communication skills
• Enthusiasm and passion for food and customer service preferred
• Experience with recruiting and performance evaluation processes
• Ability to delegate tasks to other team members
• Be determined and deliver superior results with a sense of urgency, time management, and prioritization
• Systems capabilities preferred: SAP, Order Management Systems, Microsoft Office
• Treat it like you own it – Take ownership and responsibility to be successful
• Acts with respect and values other opinions
• Strong cognitive skills, including problem analyzing
• Demonstrated ability to meet and work within a budget
• Ability to meet seasonal peaks, workloads, and deadlines
• Availability to work a flex schedule, working various hours and shifts, including early mornings, evenings, and weekends/holidays

Base Salary Range $70,000- $80,000 + monthly bonus opportunity

EOE/Vets/Disability