Sales Operations Manager, Supplemental Insurance Growth

MASA Global; Florida; Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Competitive base salary and bonuses

Medical, dental, and vision insurance

401(k) with company match

Paid time off

Company-paid long-term disability and

Free MASA membership

Job summary

MASA Global in the Fort Lauderdale area is seeking a Sales Operations Manager for Supplemental Insurance Solutions. You will design scalable sales processes, optimize compensation, oversee CRM and forecasting, and build dashboards to drive revenue growth across inside sales and seminars.

Partner with Sales Leadership, Marketing, Finance, Technology, and Compliance to translate strategy into execution while expanding into new distribution channels and carrier partnerships.

Qualifications

• Bachelor's degree or equivalent professional experience in business/related field.
• Strong experience in sales operations, revenue operations, or business operations.
• Deep understanding of sales compensation structures and analytics.
• Experience with CRM systems and sales tech; data accuracy is key.
• Advanced Microsoft Excel skills and MS Office proficiency.

Responsibilities

• Build, document, and optimize scalable sales processes, workflows, and reporting frameworks across multiple supplemental insurance distribution channels.
• Manage sales compensation programs, including commission structures and incentive plans, with payout modeling.
• Oversee CRM systems and sales technology platforms, ensuring data integrity, adoption, and reporting capabilities.
• Develop and maintain sales dashboards and performance metrics (revenue, conversion rates, productivity, cost).
• Support forecasting and budgeting through pipeline analysis and historical trends to inform decisions.
• Provide operational sales support and deal desk oversight with Compliance, Legal, and carriers.

Skills

CRM systems

Excel proficiency

Sales analytics

Operations leadership

Communication skills

Education

Bachelor's degree in Business, Finance, Operations, Insurance

Tools

CRM systems

Job description

MASA Global in the Fort Lauderdale area is seeking a Sales Operations Manager for Supplemental Insurance Solutions. You will design scalable sales processes, optimize compensation, oversee CRM and forecasting, and build dashboards to drive revenue growth across inside sales and seminars.

Partner with Sales Leadership, Marketing, Finance, Technology, and Compliance to translate strategy into execution while expanding into new distribution channels and carrier partnerships.