Sales Operations Manager – Solutions Engineering

HashiCorp, Inc.; United States; Remote; USD 164,000 - 194,000; Full time

Job summary

Join a forward-thinking company as a Sales Operations Manager where your analytical skills will drive efficiency and productivity within the Solutions Engineering team. This role is pivotal in enhancing the pre-sales process, ensuring data integrity, and fostering cross-functional collaboration. You will leverage your expertise in Salesforce and BI tools to provide actionable insights, ultimately contributing to revenue growth and operational excellence. Be part of a dynamic team that supports innovative companies transitioning to cloud infrastructure, and help shape the future of technology with your strategic vision and data-driven approach.

Qualifications

• 5+ years in sales operations or business operations, ideally in technology sales.
• Strong Salesforce skills and experience with BI tools like Tableau.

Responsibilities

• Own strategic relationships with senior technical sales leaders.
• Analyze metrics to identify trends and provide data-based insights.

Skills

Sales Operations

Business Operations

Salesforce (SFDC)

Business Intelligence tools

Data Analysis

Communication Skills

Problem-Solving Skills

Education

Bachelor's Degree

Experience in Technology Sales

Tools

Salesforce

Tableau

Google Suite

Vivun

Gainsight

Job description

Sales Operations Manager – Solutions Engineering

About the team

We are looking for a passionate Sales Operations Manager to join our Technical Field Operations Ops team within HashiCorp. Our team is a group of data-driven problem solvers designed to support high-priority initiatives and track the performance results of our worldwide technical field teams. This role focuses specifically on the pre-sales side of the business and will enable overall efficiency and productivity of the Solutions Engineering and Solutions Architecture teams, ultimately contributing to top-line revenue growth and cost/risk reduction across the organization.

What you’ll do (responsibilities)

• Own the strategic, operational relationship with our senior technical sales leaders and cross-functional alignment of our data, systems, and key business partners (Sales, RevOps, Finance, etc.)
• Responsible for the accuracy and governance of how our data is communicated across the organization and maintained in systems (presentations, CRMs, etc.)
• Deep dive regularly into metrics to identify trends, opportunities and issues
• Collaborate with the analytics and integrations team to design dashboards and reporting mechanisms that enable data readiness and availability
• Provide data-based insights and recommendations to support projects, initiatives, and overall best practices
• Partner cross-functionally to maintain and improve systems and tooling used worldwide

What you’ll need (basic qualifications)

• 5+ years of experience in sales operations or business operations
• Ideal experience is in Technology Sales, Sales Operations or GTM operations
• Excellent Salesforce (SFDC) skills and working knowledge of BI tools such as Tableau or Sigma
• Knowledge of how other tools integrate with SFDC such as Vivun, Clari, Gainsight, or similar overlay tools designed to scale pre- and post-sales work streams
• Ability to analyze large and complex data sets
• System administration experience (SFDC, Vivun, Gainsight)
• Strong Excel skills and experience with Google Suite
• Strong communication and presentation skills
• Quantitative and qualitative problem-solving skills

What's nice to have (preferred qualifications)

• Experience directly supporting Solutions Engineering as well as overlay teams such as Solutions Architecture
• Knowledge of both pre- and post-sales (SE, TAM/CS, PS, etc.) is a plus

HashiCorp welcomes all qualified candidates who have authorization to work in the United States to apply - HashiCorp will not be sponsoring visas for this role at this time.

Individual pay within the range will be determined based on job related-factors such as skills, experience, and education or training.

$164,700 — $193,800 USD

The base pay range for this role in Colorado (excluding Denver / Boulder Metro), Illinois, Minnesota, or Washington (excluding Seattle Metro) is:

$137,300 — $161,500 USD

Life at HashiCorp

HashiCorp is driven by our people and our principles which have been the foundation of everything we do since the company was founded in 2012. Join us on our journey as we work to support the world's most innovative companies as they transition to cloud and multi-cloud infrastructure through simple yet powerful workflows and automation.

At HashiCorp, we build the infrastructure that enables innovation. Our suite of multi-cloud infrastructure automation products are the underpinnings of the largest enterprises in the world, who rely on our solutions to provision, secure, connect, and run their critical applications to deliver crucial services, communications tools, and entertainment platforms to the world. We're building a once-in-a-generation infrastructure company with a unique approach rather than focusing on specific technologies, and we build products and solutions that support real-world workflows spanning the multiple cloud environments that nearly every organization worldwide is using today.

HashiCorp is proud to be an Equal Employment Opportunity employer. We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.

HashiCorp is committed to providing reasonable accommodations to qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please reach out to [e-mail].