Sales Operations Manager, SMB

NerdWallet, Inc; Scottsdale (AZ); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Flexible vacation time off + 11 paid/f

New Parent Leave

Job summary

NerdWallet, Inc. is seeking an Associate Manager, Sales Operations to lead core SMB sales processes and a small team of analysts.

You will own lead routing, commission administration, revenue reconciliation, and performance analytics, partnering with Finance, Payroll, HR, and Sales to drive accurate, scalable operations. You will translate business needs into operational solutions, maintain controls, and coach team members to ensure reliable results.

Qualifications

• Bachelor's degree in a business or technical field.
• 4+ years in Sales/Revenue Operations with leadership exposure.
• Hands-on Salesforce administration experience in a sales org.
• Experience with commission calculations, payout processes, and reconciliations.
• Strong data analysis, reports, and KPI development abilities.
• Proven ability to coach and develop team members.

Responsibilities

• Lead and develop a small team of Sales Operations Analysts.
• Oversee lead routing, assignment rules, and routing performance.
• Manage commission administration and payout accuracy.
• Oversee revenue reconciliation and data integrity.
• Develop and maintain sales performance dashboards and KPIs.
• Provide cross-functional collaboration with Finance, Payroll, HR, and Sales.
• Drive process improvements and SOP documentation.
• Ensure system, data, and operational controls scale with growth.

Skills

Salesforce administration

Excel

Data analysis

Dashboards

Team leadership

Cross-functional collaboration

Education

Bachelor's degree in Business, Finance, Economics, Engineering, Computer Science, or related field

Tools

Salesforce

LeanData

Outreach

Salesloft

Tableau/Looker/Mode

SQL

Five9

Sweep

RingDNA

Job description

NerdWallet, Inc. is seeking an Associate Manager, Sales Operations to lead core SMB sales processes and a small team of analysts.

You will own lead routing, commission administration, revenue reconciliation, and performance analytics, partnering with Finance, Payroll, HR, and Sales to drive accurate, scalable operations. You will translate business needs into operational solutions, maintain controls, and coach team members to ensure reliable results.