Sales Operations Manager - Remote/Hybrid

nerdwallet; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

NerdWallet is seeking an Associate Manager, Sales Operations to lead SMB sales processes and a small team. You will optimize lead routing, manage monthly commission payouts, and ensure revenue data integrity across Salesforce and Finance records.

You will partner with Finance, Payroll, and cross-functional stakeholders to implement improvements, deliver reliable dashboards, and support scalable growth of the SMB sales organization. This role reports to the Director, Sales Operations.

Qualifications

• Experience leading SMB Sales operations processes.
• Ability to design and improve routing and allocation rules.
• Strong data-driven decision making and KPI tracking.

Responsibilities

• Oversee lead routing and assignment across Originations and Renewals.
• Manage sales commission administration and dispute resolution with Finance and Payroll.
• Oversee revenue reconciliation between Sales, Finance and Salesforce data.
• Develop and maintain sales performance reporting, dashboards, and KPIs.
• Lead and coach a 1–2 person Sales Operations Analysts team.
• Administer and optimize Salesforce configuration, permissions, fields, workflows, and data integrity.
• Identify risks and opportunities, implement standard operating procedures and controls.
• Collaborate cross-functionally with Sales, Finance, Payroll, HR, Product, and Engineering.

Skills

Lead routing

Commission administration

Revenue reconciliation

Sales analytics

Team leadership

Cross-functional collaboration

Process improvement

Tools

Salesforce

Job description

NerdWallet is seeking an Associate Manager, Sales Operations to lead SMB sales processes and a small team. You will optimize lead routing, manage monthly commission payouts, and ensure revenue data integrity across Salesforce and Finance records.

You will partner with Finance, Payroll, and cross-functional stakeholders to implement improvements, deliver reliable dashboards, and support scalable growth of the SMB sales organization. This role reports to the Director, Sales Operations.