Sales Operations Manager

Fleetio; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Sales Operations Manager, where you will optimize sales processes and drive performance metrics. In this pivotal role, you will collaborate with various teams to enhance operational efficiency and support strategic projects aimed at revenue acceleration. With a focus on data-driven insights, you will design processes that scale growth while fostering strong relationships with key stakeholders. This innovative firm is at the forefront of transportation technology, offering a dynamic environment where your contributions will make a significant impact on the company's exciting trajectory.

Benefits

Health/Dental Coverage Options

Vision Insurance

Incentive Stock Options

401(k) Match of 4%

12 Company Holidays + 2 Floating Holidays

Parental Leave

FSA & HSA Options

Short and Long-term Disability

Community Service Funds

Business Expense Stipend

Qualifications

• 4+ years in Sales Strategy & Operations or related fields.
• Experience with Salesforce and advanced data analytics.

Responsibilities

• Run business reviews to report on pipeline health and forecasts.
• Maintain reports and dashboards for Sales performance monitoring.
• Conduct analyses to identify trends and recommend solutions.

Skills

Sales Strategy & Operations

Data Analysis

Cross-functional Collaboration

Salesforce

SQL

Communication Skills

Tools

Salesforce

Data Analytics Tools

Job description

As a Sales Operations Manager, you will play a pivotal role in optimizing the sales process, leading the operating cadence for Sales and Account Management teams, and driving key performance metrics across Fleetio’s revenue segments. You will partner closely with leaders from Sales, Account Management, Marketing, Finance, Enablement, and Business Operations, driving operational rigor while building relationships with key stakeholders. You will design processes to scale growth, support strategic projects aimed at accelerating revenue, and operate with a data-driven mindset. This role will report to the Director of Sales Operations, and the team will collaborate intimately with the VP of Business Operations, CRO, and CFO.

A little about us… Fleetio is a modern software platform that helps thousands of organizations around the world manage their fleet operations. Transportation technology is a hot market and we’re leading the charge, with raving fans and new customers signing up every day. We raised $144M in Series C in June of 2023 and are on an exciting trajectory as a company.

Responsibilities

• Run weekly and quarterly business reviews in partnership with Sales and Account Management leaders to report on pipeline health, business drivers, forecasts, and opportunities to improve funnel performance.
• Maintain reports and dashboards that monitor activity at the individual AE, SDR, and AM level (e.g., quota attainment, productivity, early/mid/late stage pipeline).
• Drive territory planning and account assignment in a scalable way as Sales capacity increases.
• Conduct analyses to identify root causes of both favorable and unfavorable trends, develop data-backed insights, and recommend solutions to executive-level audiences.
• Partner with the GTM system team to parse out and prioritize improvements to the tech stack, with the objective of maximizing Sales efficiency and productivity.
• Collaborate with Business Operations, Finance, and Sales leadership to fine-tune compensation and incentive plans to motivate performance and behaviors tied to OKRs.
• Grow into a data subject matter expert for the direct Sales, SDR, and Account Management functions.

Your Experience

• You have 4+ years of experience in a Sales Strategy & Operations, Revenue Operations, or Business Operations role.
• You have experience building reports/dashboards, analyzing data, and navigating workflows in Salesforce. Experience with advanced data analytics like SQL is a big plus.
• You have supported recurring business or pipeline reviews with Sales leaders.
• You are familiar with territory planning, Sales capacity models, and setting targets on leading/lagging indicators.
• You have a proven track record in cross-functional collaboration, driving strategic projects from ideation to gaining process adoption from Sales teams.
• You have a proven track record in structuring problems (e.g., breakdown in funnel conversion rates, decline in pipeline generation), deriving insights from data, and recommending solutions.
• You are a strong communicator, with the ability to present forecast and business narratives effectively.

Benefits

• Multiple health/dental coverage options.
• Vision insurance.
• Incentive stock options.
• 401(k) match of 4%.
• 12 company holidays + 2 floating holidays.
• Parental leave - birthing parent (16 weeks paid) & non-birthing (4 weeks paid).
• FSA & HSA options.
• Short and long-term disability (short-term 100% paid).
• Community service funds.
• Business expense stipend - $125 quarterly.
• Remote working friendly since 2012.

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