Sales Operations Manager

Ladders; United States; Hybrid; USD 125,000 - 150,000; Full time

Benefits offered by this job

Health reimbursement allowance andwell

Flexible time off opportunities

Job summary

Ladders is seeking a Sales Operations Manager to join a leader in the Healthcare space. This role acts as a key operational partner to the sales organization, owning core systems and workflows that support revenue execution, from pipeline visibility to governance across teams. Remote position with a hybrid option; relocation to NYC considered.

Compensation is $125,000–$150,000 annually. You will drive forecasting, deal desk activities, and reporting to leadership, while ensuring data hygiene and

Qualifications

• 4 to 7 years in sales or revenue operations at a B2B company with enterprise deals.
• Fluency in modern CRM systems and ability to configure them independently.
• Experience running diligence or security questionnaires for enterprise procurement.
• Strong analytical skills; proficient in spreadsheets and SQL.
• Highly organized with clear, precise writing.
• Willing to relocate to NYC; hybrid work arrangement.

Responsibilities

• Own the CRM as the single source of truth, maintaining data hygiene and relevant dashboards
• Run the deal desk, managing pricing approvals and statement of work drafting
• Coordinate end-to-end responses for diligence and security questionnaires
• Drive follow-through for procurement and legal processes while managing status escalations
• Facilitate weekly pipeline reviews and compile monthly board pipeline reports
• Ensure forecast accuracy and hygiene, reporting reliable projections to leadership
• Create and maintain a comprehensive deal record for implementation and customer success

Skills

CRM systems

Data analysis

SQL

Organized writing

Autonomous work

Job description

For our client, we are seeking a Sales Operations Manager to join the team of a leader in the Healthcare space.

This role will serve as a key operational partner to the sales organization, bringing structure and rigor to the commercial process. You will own core systems and workflows that support revenue execution, from pipeline visibility and forecasting to deal support and cross-functional coordination. The position also plays an important role in helping leadership maintain accurate reporting, smooth approvals, and reliable handoffs across legal, procurement, and customer-facing teams.

Location: Remote

Compensation: $125,000 – $150,000 annually

Responsibilities

• Own the CRM as the single source of truth, maintaining data hygiene and relevant dashboards
• Run the deal desk, managing pricing approvals and statement of work drafting
• Coordinate end-to-end responses for diligence and security questionnaires
• Drive follow-through for procurement and legal processes while managing status escalations
• Facilitate weekly pipeline reviews and compile monthly board pipeline reports
• Ensure forecast accuracy and hygiene, reporting reliable projections to leadership
• Create and maintain a comprehensive deal record for implementation and customer success

Qualifications

• 4 to 7 years in sales or revenue operations at a B2B company with enterprise deals
• Fluency in modern CRM systems with the ability to configure them independently
• Experience running diligence or security questionnaires for complex enterprise procurement
• Strong analytical skills; proficient in spreadsheets and SQL
• Highly organized with exceptional writing skills, focused on clarity and precision
• Ability to work autonomously as the sole operations hire with minimal guidance
• Based in New York City or willing to relocate; this is a hybrid role

Benefits

• Health reimbursement allowance and support for well-being
• Flexible time off opportunities

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.