Sales Operations / Enablement Manager

The Mullings Group; Delray Beach (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

The Mullings Group is seeking a Sales Operations / Enablement Manager to partner with senior leadership on sales and business development, optimizing revenue-driving activities and the client journey. The role spans business development, sales operations, and customer success as the company continues to grow.

You will help design and manage the Business Development System, ensure clean CRM data, and drive improvements through collaboration with senior search executives.

Qualifications

• Bachelor’s degree required.
• 5 years of industry experience.
• Experience drafting and negotiating client agreements, with good judgment about when to elevate.
• Experience working in a sales CRM environment; Loxo experience is a plus.
• Excellent written and verbal communication.
• Ability to prioritize and drive multiple concurrent requests to success.
• Hands-on use of AI tools such as Claude, Perplexity, or Granola.

Responsibilities

• Help create, maintain, and run the sales business development system, including a clearly documented process.
• Work inside the sales system day to day with senior search executives and turn what you learn into improvements before wider rollout.
• Manage the sales pipeline of business development activity from top of funnel to contract completion for senior search executives.
• Drive revenue through timely client follow-up on business development activities.
• Keep activity and agreement status current within our sales CRM.
• Create and negotiate client agreements within guidelines set by leadership, escalating fee or non-standard terms before committing.
• Participate in business development calls.
• Partner with cross-functionally for a seamless client experience, including preparing and sending client-facing materials.
• Drive repeat business through an elevated client experience.
• Track agreement cycle time, agreements written, and how consistently business development activity is logged.
• Other activities as assigned.

Skills

Communication

Time management

Teamwork

Problem solving

AI tools familiarity

Education

Bachelor’s degree

Tools

Loxo CRM

Microsoft Office

Claude

Perplexity

Granola

Job description

The Opportunity

Are you a commercially minded problem solver who thinks strategically? Are you looking for an opportunity to build your skills, grow an extraordinary career, and play a key role within an innovative organization?

This role works directly with senior leadership on sales, business development and revenue-driving activities. Growth from here spans business development, sales operations, and customer success.

The Mullings Group Companies has been building companies and careers in the MedTech and Life Sciences space for over three decades. Our services include executive search, media, and advisory. We are seeking a Sales Operations / Enablement Manager to drive business development optimization. You will help develop and manage our Business Development System alongside our senior search executives.

Responsibilities

• Help create, maintain, and run the sales business development system, including a clearly documented process.
• Work inside the sales system day to day with senior search executives and turn what you learn into improvements before wider rollout.
• Manage the sales pipeline of business development activity from top of funnel to contract completion for senior search executives.
• Drive revenue through timely client follow-up on business development activities.
• Keep activity and agreement status current within our sales CRM.
• Create and negotiate client agreements within guidelines set by leadership, escalating fee or non-standard terms before committing.
• Participate in business development calls.
• Partner with cross-functionally for a seamless client experience, including preparing and sending client-facing materials.
• Drive repeat business through an elevated client experience.
• Track agreement cycle time, agreements written, and how consistently business development activity is logged.
• Other activities as assigned.

Qualifications

• Bachelor’s degree required.
• Previous experience in sales enablement / sales operations.
• 5 years of industry experience.
• Experience drafting and negotiating client agreements, with good judgment about when to elevate.
• Experience working in a sales CRM environment; Loxo experience is a plus.
• Excellent written and verbal communication.
• Ability to prioritize and drive multiple concurrent requests to success.
• Enjoys being both an individual contributor and a collaborative team player in a fast-paced environment.
• Excellent knowledge of the Microsoft Office Suite.
• Hands-on use of AI tools such as Claude, Perplexity, or Granola.