Sales Operations Manager

Clinch; New York (NY); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Unlimited PTO

Medical, Dental, & Vision plans

401K with matching

Stipend reimbursements

Job summary

Clinch, a fast-growing adtech company, is seeking a Sales Operations Manager in New York City to enhance the efficiency of our sales organization. You will oversee planning, forecasting, reporting, CRM maintenance, and day-to-day operations, driving streamlined processes and improving the sales experience.

As part of a dynamic team, you will coordinate with marketing and sales to ensure accurate pipeline data, timely orders, and strong cross-functional alignments.

Qualifications

• 2+ years of proven sales operations or related experience in ad tech.
• Excellent organizational and project management skills with the ability to multitask and meet deadlines.
• Strong communication and interpersonal skills to collaborate with cross-functional teams.

Responsibilities

• Support sales planning, forecasting, reporting, and pipeline management.
• Manage Clinch's CRM with reports, analytics, and up-to-date records.
• Coordinate sales meetings, travel, demonstrations, and client logistics.

Skills

Project management

Communication

Organization

Cross-functional collaboration

Tools

Pipedrive

Salesforce

HubSpot

Job description

Clinch is a fast-growing creative adtech company providing AI-driven Hyper-Personalized Dynamic Creative technology for Digital, Social, Mobile, Advanced-TV, and Digital-out-of-Home Advertising. We are seeking a highly motivated, detail-oriented Sales Operations Manager to join our dynamic team and contribute to our continued growth and success.

About The Role

As a Sales Operations Manager, you will help drive the efficiency and effectiveness of our sales organization. This is a pivotal role that supports sales planning, forecasting, reporting, CRM management, and day-to-to operations, while helping to streamline processes and improve the overall sales experience.

Responsibilities

• Supporting sales planning, forecasting, reporting, and pipeline management.
• Manage Clinch's CRM by providing reports, analytics, and maintaining accurate and up-to-date CRM records, sales documents, contracts, proposals, and customer information.
• Coordinate sales meetings, appointments, travel, demonstrations, and other client-related logistics.
• Support sales representatives throughout the sales cycle, including communication with prospects, clients, and cross-departmental teams.
• Establish regular cadence of bi-directional lead/pipeline reporting with key marketing team stakeholders as related to growth-oriented sales-marketing initiatives.
• Generate and process sales orders and ensure timely follow-up.
• Coordinate with internal teams to facilitate smooth execution of sales activities, reporting, and customer needs.
• Identify opportunities to improve sale processes, organization, and efficiency.
• Provide general administrative and operational support to the sales team.

Requirements

• 2+ years of proven experience in sales operations or a related role within the ad tech industry.
• Excellent organizational and project management skills with the ability to multitask and meet deadlines.
• Experience with CRM (i.e., Pipedrive, Salesforce) and Project Management tools. Experience with marketing automation platforms (Hubspot) a plus.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Detail-oriented mindset and a passion for continuous improvement.
• Ability to adapt quickly in a fast-paced and evolving environment.
• Must be willing and able to work from our Manhattan office at least three days a week.

Benefits

• Compensation commensurate with experience
• Unlimited PTO
• Medical, Dental, & Vision plans
• 401K with matching
• Stipend reimbursements (mobile phone service, wellness, and pet insurance)
• Flexible work schedule
• Employees receive a complimentary Grubhub+ Membership! Enjoy unlimited $0 delivery fees with Grubhub+ restaurants.
• Life @ Clinch: Team Happy Hours, Outings (virtual and in-person), great office culture + much more!
• Clinch has been certified as a “Greatest Place to Work” for 2021-2026!
• Various perks and discounts

Salary Range

70k-80k