Sales Operations Manager

Placements24; Mississippi; Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Salary incentives

Medical/Dental/Vision insurance

Growth opportunities

Hybrid work model

Retirement plan

Supportive team

Job summary

Placements24 is seeking a dynamic Sales Operations Manager to optimize our sales processes and drive growth in the FMCG sector. This hybrid role balances remote flexibility with in-office collaboration and requires strong analytics to inform strategy.

You will manage CRM systems, develop dashboards, forecast targets, and train teams to improve efficiency and performance in a data-driven environment.

Qualifications

• Bachelor's degree in Business, Marketing, or related field.
• 5+ years of experience in sales operations, preferably FMCG.
• Experience with CRM software (Salesforce) and sales enablement tools.
• Strong analytical and problem-solving skills, with data interpretation.
• Excellent organizational and project management skills.
• Effective communication in a hybrid work environment.

Responsibilities

• Develop, implement, and maintain sales processes, tools, and systems to maximize sales team productivity and efficiency.
• Manage the CRM system, ensuring data integrity, accuracy, and optimal utilization by the sales team.
• Analyze sales data and performance metrics to identify trends, opportunities, and areas for improvement.
• Collaborate with sales leadership to forecast sales, set targets, and develop strategic sales plans.
• Provide training and support to the sales team on new processes, tools, and best practices.
• Develop and maintain sales performance dashboards and reports for senior management.

Skills

Analytical thinking

Project management

Communication

Interpersonal skills

Education

Bachelor's degree in Business/Marketing or related field

Tools

Salesforce

Sales enablement tools

Job description

About the Role

Our client is seeking a dynamic Sales Operations Manager to enhance the efficiency and effectiveness of their sales force within the FMCG sector . This role is critical in supporting our sales teams by optimizing processes, managing sales technology, and providing actionable insights. You will play a key part in ensuring our sales operations are scalable, data-driven, and aligned with business objectives, contributing to sustained growth in the competitive George market. This hybrid position offers a blend of remote flexibility and in-office collaboration, fostering a productive work environment.

Key Responsibilities

• Develop, implement, and maintain sales processes, tools, and systems to maximize sales team productivity and efficiency.
• Manage the CRM system, ensuring data integrity, accuracy, and optimal utilization by the sales team.
• Analyze sales data and performance metrics to identify trends, opportunities, and areas for improvement.
• Collaborate with sales leadership to forecast sales, set targets, and develop strategic sales plans.
• Provide training and support to the sales team on new processes, tools, and best practices.
• Develop and maintain sales performance dashboards and reports for senior management.

Requirements

• Bachelor's degree in Business, Marketing, or a related field.
• 5+ years of experience in sales operations, preferably within the FMCG industry .
• Proven experience with CRM software (e.g., Salesforce) and sales enablement tools.
• Strong analytical and problem-solving skills, with the ability to interpret complex data sets.
• Excellent organizational and project management skills.
• Effective communication and interpersonal skills, comfortable working in a hybrid model.

Benefits

• Competitive salary package with performance-based incentives.
• Comprehensive medical, dental, and vision insurance.
• Opportunities for professional growth and development.
• Hybrid work model balancing remote and office-based work.
• Retirement savings plan with employer contribution.
• A supportive team environment focused on operational excellence.