Sales Operations Manager

Jobtailor

California (MO)

On-site

USD 120,000 - 160,000

Full time

4 days ago

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Job summary

Jobtailor is seeking a Senior Client Solutions Leader to analyze client needs and develop customer-centric solutions that drive growth. You will lead development and implementation of customer sales and service strategies, manage client service accounts, and supervise teams to deliver results.

The role requires travel up to 80%, strong analytical thinking, expertise in S&OP and sales strategy, and a proven ability to coach teams and build relationships while maintaining high standards.

Qualifications

At least a Bachelor's degree.
At least 5 years of experience.
Analytical thinking in complex sales operations.
Sales strategy development and execution.
Sales and operations planning (S&OP).
PwC sponsorship policy applies.

Responsibilities

Analyze client needs to develop customer-centric solutions that enhance customer experience and drive business growth
Lead development and implementation of customer sales and service strategies
Manage client service accounts and engagement workstreams by supervising teams and solving complex problems
Coach and mentor team members
Identify revenue-growth opportunities using business transformation and sales strategy skills
Collaborate with team leadership to maintain quality, timelines, and deliverables
Implement sales and operations planning to optimize market penetration and client prospecting
Facilitate cross-selling and upselling initiatives
Engage in strategic questioning and relationship building to support client needs
Use technology and innovation to enhance service excellence and operational efficiency
Plan, budget, execute, and complete projects
Address conflicts and issues with clients and team members
Maintain professional standards and manage performance to meet client expectations

Skills

Analytical Thinking

Sales Strategy

Client Prospecting

S&OP

Relationship Building

Coaching And Mentoring

Technology And Innovation

Conflict Resolution

Education

Bachelor's Degree

Job description

Analyze client needs to develop customer-centric solutions that enhance customer experience and drive business growth
Lead development and implementation of customer sales and service strategies
Manage client service accounts and engagement workstreams by supervising teams and solving complex problems
Coach and mentor team members
Identify revenue-growth opportunities using business transformation and sales strategy skills
Collaborate with team leadership to maintain quality, timelines, and deliverables
Implement sales and operations planning to optimize market penetration and client prospecting
Facilitate cross-selling and upselling initiatives
Engage in strategic questioning and relationship building to support client needs
Use technology and innovation to enhance service excellence and operational efficiency
Plan, budget, execute, and complete projects
Address conflicts and issues with clients and team members
Maintain professional standards and manage performance to meet client expectations

Requirements

At least a Bachelor's degree
At least 5 years of experience
Analytical thinking in complex sales operations
Business transformation strategies
Sales and operations planning (S&OP)
Sales strategy development and execution
Client prospecting skills
Sales consulting techniques
Technology and innovation skills
Ability to travel up to 80%
PwC does not intend to hire candidates who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth in the stated policy

Core Competencies

Demonstrates expertise in developing customer-centric solutions and implementing sales and operations planning to drive business growth. Proven ability to lead teams, manage client relationships, and utilize technology for operational efficiency.

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