Sales Operations Lead: Indirect & AI-Driven Growth

Amazon Web Services (AWS); Arlington (VA); On-site; USD 88,000 - 154,000; Full time

Job summary

Amazon Web Services, Inc. is seeking a Sales Operations Lead to drive data‑driven decisions and operational excellence for the Partner Core organization, focusing on Indirect business and the AWS Partner Network delivery.

You will partner with Partner Core leadership to translate complex data into actionable insights and shape strategic indirect sales initiatives. You will lead frameworks for territories, quotas, goals, forecasting, and business reviews, while implementing scalable sales

Qualifications

• 5+ years of Microsoft Excel experience.
• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field.
• Experience with sales CRM tools such as Salesforce or similar software.
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent.

Responsibilities

• Documents and implements standardized sales processes and metrics, including KPI definitions and goal cascades, to support operational effectiveness. This may include determining sales territories and quotas for sales teams.
• Develops and manages pipeline qualification, attribution, to ensure proper distribution, and resolves attribution escalations to ensure accurate financial reporting.
• Orchestrates AI‑human collaboration in the sales process, and manages and optimizes AI sales intelligence tools and automated customer/partner interaction systems.
• Maintains sales tools data quality to ensure accurate reporting and forecasting.
• Implements sales workflows and automation to streamline process and improve seller efficiency.
• Conducts sales performance analysis on win/loss data, conversion rates, goal attainment, and/or forecast accuracy to identify potential risks.
• Prepares and drives regular business reviews with insights on pipeline health, performance trends, and operational efficiency.
• Acts as primary point of contact to resolve stakeholders’ requests and execute daily operational processes.
• Leads sales tools training and adoption initiatives to improve utilization and productivity.
• Leads cross‑functional projects to improve sales efficiency and processes.
• Drives escalations, gap‑to‑green, and/or other issues to resolution.

Education

Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field

Tools

Salesforce or similar CRM tools

Job description

Amazon Web Services, Inc. is seeking a Sales Operations Lead to drive data‑driven decisions and operational excellence for the Partner Core organization, focusing on Indirect business and the AWS Partner Network delivery.

You will partner with Partner Core leadership to translate complex data into actionable insights and shape strategic indirect sales initiatives. You will lead frameworks for territories, quotas, goals, forecasting, and business reviews, while implementing scalable sales