Sales Operations Lead: CRM Analytics & Growth

U.S. Chamber of Commerce; Plano (TX); Sur place; USD 48 000 - 60 000; Plein temps

Avantages offerts par ce poste

Health care

Vision

Dental

Retirement plan

Paid leave

Résumé du poste

The U.S. Chamber of Commerce in Plano, TX, is seeking a proactive, detail-oriented professional to support small business membership sales and member engagement initiatives.

You will partner with the membership sales team to optimize CRM processes, reporting, onboarding, and revenue growth strategies. The ideal candidate is organized, tech-savvy, and able to manage multiple priorities in a fast-paced environment, delivering insights through data analysis, email campaigns, and process

Qualifications

• 3+ years of experience in sales, revenue operations, CRM administration, customer success operations, or a related business support role.
• Advanced proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
• Experience with Salesforce, AI-enabled business systems, and data reporting tools.
• Experience developing reports, dashboards, and business insights from complex datasets.
• Ability to support sales teams through pipeline management, forecasting, and process optimization.

Responsabilités

• Support sales and member engagement to drive growth, retention, and revenue goals.
• Manage Salesforce data integrity, reporting, dashboards, and workflows.
• Analyze membership and sales data to identify trends and opportunities.
• Develop recurring sales, pipeline, revenue, and forecasting reports.
• Leverage AI-powered tools and reporting platforms to improve efficiency and insights.
• Support membership sales executives with pipeline management and account growth initiatives.
• Track and report on KPIs and member success metrics.
• Manage member onboarding and support engagement initiatives.
• Support email campaigns and targeted member communications.
• Gather and analyze member feedback to inform business decisions.
• Identify opportunities to improve processes, systems, and automation.
• Provide operational and administrative support to the small business membership team.

Connaissances

CRM administration

Sales operations

Data reporting

Excel

Executive communication

Outils

Salesforce

AI-enabled reporting

Data visualization tools

Description du poste

The U.S. Chamber of Commerce in Plano, TX, is seeking a proactive, detail-oriented professional to support small business membership sales and member engagement initiatives.

You will partner with the membership sales team to optimize CRM processes, reporting, onboarding, and revenue growth strategies. The ideal candidate is organized, tech-savvy, and able to manage multiple priorities in a fast-paced environment, delivering insights through data analysis, email campaigns, and process