Sales Operations Lead

Snap Inc.; New York (NY); On-site; USD 142,000 - 214,000; Full time

Job summary

Snap Inc. is seeking a globally-aligned Sales Operations Lead to enhance sales strategies and operational excellence. The role involves collaborating with Sales Leadership, designing key strategies, and driving initiatives to boost customer value. Candidates should have extensive experience in sales operations and analytical skills, with a focus on data-driven decision-making. This position offers a dynamic work environment and the opportunity to influence global sales strategies.

Benefits

Paid Parental Leave

Comprehensive Medical Coverage

Emotional and Mental Health Support Programs

Equity in the form of RSUs

Qualifications

• 7+ years experience in analytical rigor and program management.
• 2+ years of experience in a Sales Operations team.

Responsibilities

• Create strategies to grow revenue and sales productivity.
• Support weekly production of content for Global Ads Business Review.
• Provide revenue reporting & insights.

Skills

Analytical Rigor

Data-Driven Problem Solving

Stakeholder Management

Effective Communication

Education

Bachelor’s degree in a business, engineering or related field

Tools

Salesforce CRM

Looker

Tableau

Job description

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat , a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio , an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles .

We’re looking for a globally-aligned Sales Operations Lead to join our team at Snap! As a member of our Global Sales Operations team, you’ll work with Sales Leadership across all sales channels and all regions around the globe to drive strategic planning, cross-functional collaboration and operational excellence. You’ll design, own and implement key strategies that help our Sales and Cross Functional Partners drive increased value for our customers. You’ll also support key moments in our global business rhythm, such as quota setting, weekly business reviews and annual planning. Within this role, you’ll partner closely with Sales Operations teams in each region as well as global functions like Tooling and Sales Enablement. This role will play a critical role in spearheading critical initiatives that power the Sales team’s growth and success.

What you’ll do:

Create strategies and define commercial tactics to grow revenue, active customers, product adoption and sales productivity. Define actionable plans for execution. Involve, align and manage stakeholders across the organization to drive a successful global implementation.

Uncover best practices in the sales process that select Sales teams are using, and systematize and scale them to other teams around the world that can benefit.

Support weekly production of content and insights for our Global Ads Business Review.

Provide revenue reporting & insights, and proactively seek to improve the business in a data-driven way.

Be a strategic partner to our Ads Leadership team, including the Global VP of Business Planning & Operations and our Chief Business Officer

Knowledge, Skills & Abilities:

Track record of partnering with a Sales organization and Sales leadership through core Sales Operations activities, including monitoring and evaluating health of the business, designing and sizing sales team structures and optimizing sales motions.

Ability to collect and synthesize multiple points of view for how to address an opportunity, generate go-forward options and communicate a robust recommendation for executive-level audiences.

Skills in communicating effectively as a change agent through launching and driving adoption for org-wide changes and influencing leadership and team members to take new actions.

Experience in working independently, managing multiple concurrent projects and exercising high-quality judgement in prioritizing where to invest time.

Skills to drive analytical rigor and data-driven problem-solving, including ability to pull data from certified sources and run analyses in spreadsheets.

Experience working in the media and advertising market.

7+ years experience involving analytical rigor and program management/operational skills typically seen in functions like Management Consulting, Sales/Business Operations, Finance or other similar functions.

2+ years of experience working as a member of a Sales Operations team.

Preferred qualifications:

Bachelor’s degree in a business, engineering or related field (or equivalent years of experience)

Fluency with operational ad sales data, including revenue/ attainment, sales pipeline, and sales-rep efficiency analysis

Familiarity with Salesforce CRM and data visualization platforms (e.g., Looker, Tableau).

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information .

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week.

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

Our Benefits : Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!

Compensation

In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future.

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat , a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio , an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles .

We’re looking for a globally-aligned Sales Operations Lead to join our team at Snap! As a member of our Global Sales Operations team, you’ll work with Sales Leadership across all sales channels and all regions around the globe to drive strategic planning, cross-functional collaboration and operational excellence. You’ll design, own and implement key strategies that help our Sales and Cross Functional Partners drive increased value for our customers. You’ll also support key moments in our global business rhythm, such as quota setting, weekly business reviews and annual planning. Within this role, you’ll partner closely with Sales Operations teams in each region as well as global functions like Tooling and Sales Enablement. This role will play a critical role in spearheading critical initiatives that power the Sales team’s growth and success.

What you’ll do:

• Create strategies and define commercial tactics to grow revenue, active customers, product adoption and sales productivity. Define actionable plans for execution. Involve, align and manage stakeholders across the organization to drive a successful global implementation.

• Uncover best practices in the sales process that select Sales teams are using, and systematize and scale them to other teams around the world that can benefit.

• Support weekly production of content and insights for our Global Ads Business Review.

• Provide revenue reporting & insights, and proactively seek to improve the business in a data-driven way.

• Be a strategic partner to our Ads Leadership team, including the Global VP of Business Planning & Operations and our Chief Business Officer
  

Knowledge, Skills & Abilities:

• Track record of partnering with a Sales organization and Sales leadership through core Sales Operations activities, including monitoring and evaluating health of the business, designing and sizing sales team structures and optimizing sales motions.

• Ability to collect and synthesize multiple points of view for how to address an opportunity, generate go-forward options and communicate a robust recommendation for executive-level audiences.

• Skills in communicating effectively as a change agent through launching and driving adoption for org-wide changes and influencing leadership and team members to take new actions.

• Experience in working independently, managing multiple concurrent projects and exercising high-quality judgement in prioritizing where to invest time.

• Skills to drive analytical rigor and data-driven problem-solving, including ability to pull data from certified sources and run analyses in spreadsheets.

• Experience working in the media and advertising market.

Minimum qualifications:

• 7+ years experience involving analytical rigor and program management/operational skills typically seen in functions like Management Consulting, Sales/Business Operations, Finance or other similar functions.

• 2+ years of experience working as a member of a Sales Operations team.

Preferred qualifications:

• Bachelor’s degree in a business, engineering or related field (or equivalent years of experience)

• Fluency with operational ad sales data, including revenue/ attainment, sales pipeline, and sales-rep efficiency analysis

• Familiarity with Salesforce CRM and data visualization platforms (e.g., Looker, Tableau).

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information .

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week.

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

Our Benefits : Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!

Compensation

In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future.

Zone A (CA, WA, NYC) :

The base salary range for this position is $142,000-$214,000 annually.

Zone B :

The base salary range for this position is $135,000-$203,000 annually.

Zone C :

The base salary range for this position is $121,000-$182,000 annually.

This position is eligible for equity in the form of RSUs.

About Us

A Decade of Snap : Learn about our origin story, values, mission, culture of innovation, and more.

CitizenSnap : In our third annual CitizenSnap Report, we demonstrate progress towards our environmental, social, and governance (ESG) goals, and we lay out our plans looking forward.

The DEI Innovation Summit : Watch highlights from the 2nd annual DEI Innovation Summit, which brings together thought leaders and DEI experts for a day of courageous conversations to enable bold action.

Snap News : Stay up to date on the latest and greatest product and innovation news at Snap