Sales Operations Director - SaaS & Analytics

Duck Creek Payments; Boston (MA); Hybrid; USD 180,000 - 260,000; Full time

Job summary

Duck Creek Technologies is seeking a Director of Sales Operations to lead forecasting, budgeting, and quota-setting across the regional sales teams. You will own compensation design, process improvements, and data integrity across CRM while partnering with Finance, HR, Marketing, and Product to drive performance.

The role emphasizes building a high-performing Sales Operations team, developing dashboards, and enabling faster, data-driven decisions for VPs and senior leadership.

Qualifications

• 7+ years of B2B SaaS sales or sales operations experience.
• 5+ years leading and developing high-performing teams.
• Salesforce experience required; Power BI experience preferred.

Responsibilities

• Design, implement, and manage forecasting, planning, and budgeting.

Skills

Strategic leadership

Analytical thinking

Cross-functional collaboration

Communication skills

Education

Bachelor's degree in Business/CS/related

MBA preferred

Tools

Salesforce

PowerBI

Job description

Duck Creek Technologies is seeking a Director of Sales Operations to lead forecasting, budgeting, and quota-setting across the regional sales teams. You will own compensation design, process improvements, and data integrity across CRM while partnering with Finance, HR, Marketing, and Product to drive performance.

The role emphasizes building a high-performing Sales Operations team, developing dashboards, and enabling faster, data-driven decisions for VPs and senior leadership.