Sales Operations Director: Data-Driven Strategy

Tech Sales Jobs; San Francisco (CA); On-site; USD 201,000 - 237,000; Full time

Job summary

Duck Creek Technologies, the intelligent SaaS provider for the P&C insurance industry, seeks a Director of Sales Operations in the Bay Area. You will own forecasting, planning, budgeting, quotas, compensation design, and process optimization, guiding VPs with data-driven insights.

You will build and lead a high-performing team, implement governance across CRM, dashboards, and pipeline analysis, and partner with Finance, HR, Marketing, and Product to keep the sales engine aligned with company

Qualifications

• Four-year college degree; MBA or equivalent preferred.
• 7+ years of B2B SaaS sales or sales operations experience, including at least 5 years in a sales operations, business planning, or sales support management role.
• Demonstrated experience leading, managing, coaching, and developing high-performing teams.
• Salesforce experience required.
• Track record of successfully managing analytically rigorous corporate initiatives.
• PowerBI experience preferred.
• Understanding of the quote-to-cash process.
• Experience designing sales incentive compensation programs.

Responsibilities

• Design, implement, and manage sales forecasting, planning, and budgeting processes across the sales org.
• Build, lead, coach, and develop a high-performing Sales Operations team with clear roles and accountability.
• Set priorities and allocate resources across the Sales Operations team for high-impact initiatives.
• Own sales compensation plan administration — establishing rules, policies, and procedures with cross-functional partners.
• Equitably assign sales force quotas across channels to meet financial objectives.
• Partner with senior sales leadership to identify and implement sales process improvements and CRM upgrades.

Skills

Strategic thinking

Leadership

Analytical mindset

Communication skills

Problem solving

Education

Bachelor's degree or equivalent

MBA preferred

Tools

Salesforce

Power BI

Job description

Duck Creek Technologies, the intelligent SaaS provider for the P&C insurance industry, seeks a Director of Sales Operations in the Bay Area. You will own forecasting, planning, budgeting, quotas, compensation design, and process optimization, guiding VPs with data-driven insights.

You will build and lead a high-performing team, implement governance across CRM, dashboards, and pipeline analysis, and partner with Finance, HR, Marketing, and Product to keep the sales engine aligned with company