Sales Operations Director

Dentsply Sirona; United States; Remote; USD 180,000 - 280,000; Full time

Job summary

Dentsply Sirona is seeking a Director of Sales Operations to lead and optimize the sales operations function, driving efficiency and productivity within the commercial sales teams. This role involves strategic planning, data analysis, and team leadership to support sales targets and business growth in a dynamic environment.

Qualifications

• 10+ years of experience in sales operations, with at least 5 years in a leadership role.
• Proven track record of driving sales process improvements and achieving sales targets.
• Strong leadership and team management skills.

Responsibilities

• Develop and implement sales operations strategies that align with overall business objectives.
• Analyze and refine sales processes to improve efficiency and effectiveness.
• Lead, mentor, and develop a high-performing sales operations team.

Skills

Analytical skills

Problem-solving

Communication

Interpersonal skills

Leadership

Education

Bachelor’s degree in Business Administration, Sales, Marketing, or a related field

MBA preferred

Tools

CRM systems (e.g., Salesforce, PowerBI, Varicent)

Job description

Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.

Bringing out the best in people

As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.

Working at Dentsply Sirona you are able to:

Develop faster - with our commitment to the best professional development.

Perform better - as part of a high-performance, empowering culture.

Shape an industry - with a market leader that continues to drive innovation.

Make a difference -by helping improve oral health worldwide.

Job Summary: The Director of Sales Operations is responsible for leading and optimizing the sales operations function to drive efficiency, effectiveness, and productivity within the commercial sales, marketing and virtual sales teams. This role involves strategic planning, process improvement, data analysis, and cross-functional collaboration to support the achievement of sales targets and business growth. The Director of Sales Operations will manage a team of analysts working with sales commission plans, territory design, and operational projects.

Key Responsibilities:

Strategic Planning and Execution:

• Develop and implement sales operations strategies that align with overall business objectives.
• Collaborate with senior leadership to achieve sales goals, deliver revenue, and develop sales plans.

Sales Process Optimization:

• Analyze and refine sales processes to improve efficiency and effectiveness.
• Implement best practices and tools to streamline sales activities and enhance productivity.
• Define and improve sales force effectiveness metrics

Sales Incentive Compensation Leadership

• Lead the development, administration, budgeting and effectiveness of the sales incentive compensation plans
• Provide guidance and strategic direction to the sales compensation manager and sales compensation team
• Carefully develop and manage sales incentive compensation budgets in partnership with commercial finance

Data Analysis and Reporting:

• Oversee the collection, analysis, and reporting of sales data to provide insights and recommendations.
• Develop and maintain dashboards and reports to track key performance indicators (KPIs) and sales metrics.

Team Leadership and Development:

• Lead, mentor, and develop a high-performing sales operations team.
• Foster a culture of continuous improvement and professional growth.

Cross-Functional Collaboration:

• Work closely with marketing, finance, product, and customer success teams to ensure alignment and support for sales initiatives.
• Facilitate communication and collaboration between sales and other departments.

Technology and Tools Management:

• Evaluate, implement, and manage sales technology and tools, such as CRM systems, reporting systems, and related data structures to support sales operations.
• Ensure the effective use of technology to enhance sales processes and data management.

Budget Management:

• Develop and manage the sales operations budget, ensuring efficient allocation of resources.
• Monitor expenses and optimize costs to achieve financial targets.

Qualifications:

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field; MBA preferred.
• 10+ years of experience in sales operations, with at least 5 years in a leadership role.
• Strong analytical and problem-solving skills, with the ability to interpret complex data and make data-driven decisions.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.
• Proficiency in sales technology and tools, such as CRM systems (e.g., Salesforce, PowerBI, Varicent, etc.).
• Proven track record of driving sales process improvements and achieving sales targets.
• Strong leadership and team management skills.

Working Conditions:

• Up to 25% occasional travel may be required.

The base salary and target annual incentive for this remote role is between $180,000- $280,000. This role is also eligible to participate in our Long Term Incentive program. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location.

#LI-AF1

DentsplySirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in DentsplySirona.

If you need assistance with completing the online application due to a disability, please send an accommodation request to [e-mail]. Please be sure to include “Accommodation Request” in the subject.