Commercial Operations Coordinator

Mirion Technologies, Inc.; Melbourne (FL); On-site; USD 36,000 - 52,000; Full time

Job summary

Mirion Technologies, Inc. in Melbourne, FL is seeking a Commercial Operations Administrator to support the domestic sales team and distributors by creating quotations, updating the CRM, and processing Sales Orders.

You will enter approved purchase orders, verify pricing and shipping terms, maintain customer data, and assist with data integrity across systems while handling multiple tasks under pressure.

Qualifications

• Associate degree in business or related field.
• Familiar with database operation and data entry.
• Customer Service experience desired.
• Professional phone and phone etiquette.
• Ability to multitask and work under pressure.
• Hands-on knowledge of standard Microsoft Office applications.
• Salesforce or ERP system experience is a plus.

Responsibilities

• Enter approved purchase orders and generate quotes.
• Ensure accuracy of incoming orders including pricing, shipment terms, payment terms, and address information.
• Update CRM and follow up on missing end user information and provide order/shipping confirmations when required.
• Perform CRM functions including maintaining accurate customer data, acting upon exception reports, and general data integrity.
• Accomplish project tasks as assigned by Sales Management.
• Manage backlog review and follow up.

Skills

Data entry

Database operation

Customer service

Phone etiquette

Multitasking

Microsoft Office

Salesforce/ERP experience

Education

Associate degree in business or related field

Tools

Salesforce

ERP systems

Job description

The Commercial Operations Admin. supports the domestic sales team and distributors on creating quotations updating the CRM system, and processing Sales Orders.

Key Areas of Responsibility:

• Enter approved purchase orders and generate quotes
• Ensure accuracy of incoming orders including pricing, shipment terms, payment terms, and address information
• Update CRM and follow up on missing end user information and provide order/shipping confirmations when required
• Perform CRM functions including maintaining accurate customer data, acting upon exception reports, and general data integrity
• Accomplish project tasks as assigned by Sales Management
• Manage backlog review and follow up

Knowledge, Skills & Abilities:

• Associate degree in business or related field
• Familiar with database operation and data entry
• Customer Service experience desired
• Professional phone and phone etiquette
• Ability to multitask and work under pressure.
• Possess hands-on knowledge of standard Microsoft Office applications
• Salesforce or ERP system experience is a plus