Sales Operations Coordinator (Remote 3 Days/Week)

The Leading Hotels of the World, Ltd; New York (NY); Hybrid; USD 37,000 - 41,000; Full time

Benefits offered by this job

22 days PTO and 11 paid holidays

Medical coverage within first month

HSA with company contribution

401(k) company match up to 4%

Home office setup credit up to $500

Travel credit up to $500

Financial advisory access

Job summary

The Leading Hotels of the World, Ltd. in New York City seeks a detail-oriented Coordinator to support the North America Corporate Sales Team. This hands-on role manages RFPs, rate programs, data integrity, and cross-functional communications across regional and global programs.

The ideal candidate thrives in a fast-paced environment, coordinates onboarding and training for Corporate Sales, and assists AVP, Sales Americas with projects. Hybrid work with NYC office presence required.

Qualifications

• 1-2 years of relevant experience; previous experience in hospitality, sales support, or administrative coordination is a plus
• Proficient in Microsoft Office Suite, particularly Excel, PowerPoint, Outlook and Word, with strong Excel skills and comfort working with detailed data, spreadsheets and reports.
• Familiarity with Salesforce and Cvent is a plus, with the ability and willingness to learn new platforms quickly.
• Strong written and verbal communication skills, with a professional and approachable manner
• Highly organized and detail-oriented, with strong time management and follow-through
• Collaborative team player with a proactive attitude and desire to grow within a sales organization
• Comfortable managing multiple priorities in a fast-paced, deadline-driven environment
• Reliable and service-oriented, with a positive and flexible attitude
• Confident interacting with internal and external stakeholders, including hotel partners and leadership

Responsibilities

• Provide day-to-day operational and administrative support to the North America Corporate Sales Team, as well as selected global Corporate Sales initiatives, ensuring timely execution of sales processes and account-related activities.
• Coordinate assigned Corporate RFP processes for global managed accounts and Corporate Consortia programs, including hotel communications, submission tracking, deadlines, rate audits and follow-up.
• Support Corporate Rate Program (CRP) administration, including account enrolment, hotel onboarding, annual rate audits, and related communications.
• Manage designated team in-boxes and coordinate client and hotel inquiries, ensuring timely follow-up and escalation when needed.
• Support global Corporate Sales programs and projects, including Business Case administration and related activities.
• Support hotel onboarding and training coordination related to Corporate Sales programs and processes.
• Contribute to special projects and day-to-day team needs as assigned.
• Identify opportunities to improve administrative processes and recommend efficiencies that enhance team productivity.
• Provide project coordination and administrative support for selected initiatives led by the AVP, Sales Americas.
• Maintain accurate account, hotel, and activity information in Salesforce and other relevant systems.
• Support Cvent administration, including RFP activities, platform maintenance, training coordination and invoicing.
• Prepare and maintain sales reports, trackers, and summaries to support Corporate Sales activities and initiatives.
• Organize and update shared sales documents, account lists, and internal resources.
• Coordinate the planning and execution of Corporate Sales events, tradeshows, webinars and client activities, including venue sourcing, vendor coordination, contracting, logistics, invitations and RSVP management.
• Manage event timelines, budgets, materials and communications, ensuring smooth execution and timely follow-up.
• Coordinate internal meetings, training sessions and team travel, including scheduling and logistics.
• Provide onsite or virtual event coordination as needed.
• Assist with preparing and formatting PowerPoint presentations, reports and materials for internal, hotel, and client meetings.
• Support sales communications, newsletters, hotelier portal updates and event recaps.

Skills

Strong written and verbalcommunication

Highly organized

Attention to detail

Team player

Time management

Proactive attitude

Multitasking

Reliability

Stakeholder engagement

Tools

Salesforce

Cvent

Microsoft Office

Excel

PowerPoint

Outlook

Word

Job description

The Leading Hotels of the World, Ltd. in New York City seeks a detail-oriented Coordinator to support the North America Corporate Sales Team. This hands-on role manages RFPs, rate programs, data integrity, and cross-functional communications across regional and global programs.

The ideal candidate thrives in a fast-paced environment, coordinates onboarding and training for Corporate Sales, and assists AVP, Sales Americas with projects. Hybrid work with NYC office presence required.