Luxury North America Sales Coordinator — Events & Accounts

Relais & Châteaux; New York (NY); Hybrid; USD 52,000 - 80,000; Full time

Benefits offered by this job

Exclusive Relais & Châteaux programs

Travel experiences & partner offers

Opportunities to travel

Job summary

Relais & Châteaux is seeking a remote Sales Coordinator to support the Global Sales team from an Eastern Time Zone location. The role focuses on promoting member hotels to the travel trade, coordinating events, and ensuring accurate reporting.

You will collaborate with North America and international teams, manage CRM entries, assist with key accounts like American Express and Chase Travel, and liaise with Paris accounting on event payments, while leveraging PowerPoint and Excel for reporting.

Qualifications

• Experience in coordination or administrative roles.
• Excellent organizational skills and attention to detail.
• Luxury hospitality experience preferred.
• Professionalism, diplomacy and interpersonal skills with stakeholders.
• Excellent written and oral communication skills.
• Fluency in English; second language a plus (French/Spanish).
• Proficiency with PowerPoint and Excel for reporting.

Responsibilities

• Assist North American sales team in growing revenue and market share.
• Plan and execute events, showcases, sales missions, conferences, and FAM trips.
• Analyze revenue reports with Global/International teams and support accounting for events payments.
• Support sales managers at events or absences and manage CRM updates.
• Assist with key account tasks for American Express and Chase Travel.
• Coordinate with Paris accounting on payments and with HQ on program compliance.
• Support Sales Directors and Paris liaison on admin tasks.
• Handle commission inquiries from travel agencies in US and Canada.
• Update Eventmaker entries for events and tracking.

Skills

Coordination

Executive support

Organizational skills

Communication

PowerPoint

Excel

English fluency

Tools

Eventmaker

CRM

SynXis

PowerPoint

Excel

Job description

Relais & Châteaux is seeking a remote Sales Coordinator to support the Global Sales team from an Eastern Time Zone location. The role focuses on promoting member hotels to the travel trade, coordinating events, and ensuring accurate reporting.

You will collaborate with North America and international teams, manage CRM entries, assist with key accounts like American Express and Chase Travel, and liaise with Paris accounting on event payments, while leveraging PowerPoint and Excel for reporting.