Sales & Operations Coordinator: Orchestrate Seamless Orders

Swaploader USA, Ltd.; Des Moines (IA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401k Options

Paid Time Off

Tuition Reimbursement

10 Paid Holidays

Employee Assistance Program

Job summary

SwapLoader is seeking a Sales & Operations Coordinator to drive the quote-to-order process, coordinating with Sales, Engineering and Manufacturing to ensure accurate, timely customer orders at our Des Moines, IA headquarters.

The role emphasizes data integrity, cross-functional collaboration, and continuous improvement, with a 100% onsite arrangement and a strong focus on customer satisfaction and process optimization.

Qualifications

• High school diploma or equivalent required.
• 3–5+ years of experience in administrative, order management, customer service, or operations support roles.
• Experience working with complex, multi-step processes across multiple systems.
• Experience with cross-functional coordination (e.g., sales, operations, manufacturing, or similar) preferred.

Responsibilities

• Order Management & Execution: process and validate orders, coordinate with Sales, Engineering, and Manufacturing, identify risks, and communicate status.
• Administration & Customer Support: manage inquiries, support regional sales managers, update reports on sales activity and production tracking.
• Process Improvement & Operational Support: identify inefficiencies, support SOP development, track KPIs, and improve data quality across systems.

Skills

Attention to detail

Ownership

Communication

Adaptability

Team collaboration

Education

High school diploma

Tools

Excel

CRM/ERP systems

Job description

SwapLoader is seeking a Sales & Operations Coordinator to drive the quote-to-order process, coordinating with Sales, Engineering and Manufacturing to ensure accurate, timely customer orders at our Des Moines, IA headquarters.

The role emphasizes data integrity, cross-functional collaboration, and continuous improvement, with a 100% onsite arrangement and a strong focus on customer satisfaction and process optimization.