Sales Operations Coordinator: Launch into Account Management

Dematic; Plano (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Career Development

Competitive Compensation and Benefits

Pay Transparency

Global Opportunities

Job summary

Dematic is seeking an entry-level Sales Coordinator to support the Amazon sales team and introduce a developing associate to Dematic's processes, commercial tools, customer portfolio, and lifecycle offerings. The Sales Coordinator acts as a force multiplier for the team - helping keep the backend running smoothly so Account Managers can stay focused on customer engagement, responsiveness, and growth.

This role is intentionally built with career progression in mind and serves as a natural

Qualifications

• Bachelor's degree (BS/BA) in Business, Sales, Marketing, Engineering, Supply Chain, or a related discipline preferred; equivalent experience or demonstrated aptitude may be considered.
• Proficiency with Microsoft Office Suite required; familiarity with CRM platforms such as Salesforce is preferred.
• Development Orientation: Interest in building a career in sales, account management, customer support, or lifecycle services within an automation or material handling environment.

Responsibilities

• Open, update, and manage opportunities in Salesforce, ensuring information is accurate, timely, and aligned with internal sales processes.
• Provide day-to-day support for Account Managers, including Salesforce administration, Below the Line opportunity support, RSPL coordination, customer follow-up, and general workload balancing.
• Prepare Commercial Support Materials: assist with order bookings, pricing breakouts, quote preparation, documentation, and internal handoffs to help opportunities move efficiently through the sales process.
• Follow Up on Customer Leads: track and follow up on customer leads, internal referrals, and small-scale requests to ensure timely response and proper ownership.
• Support Site Research and Scope Development: participate in site visits, gather scope details, research installed systems, and coordinate with internal teams to help define customer needs and next steps.
• Manage Regional or Small-Scale Opportunities: take ownership of regional, small-scale, or assigned opportunities as needed to support workload balance and maintain customer responsiveness.
• Sales Process Aptitude: demonstrates curiosity and willingness to learn Dematic's sales processes, lifecycle offerings, internal tools, and customer engagement model.
• Organized and Detail-Oriented: able to manage multiple tasks, maintain accurate records, follow up consistently, and keep opportunities moving without losing the important details.

Skills

Microsoft Office

Education

Bachelor's degree in Business, Sales, Marketing, Engineering, Supply Chain, or related discipline

Tools

Salesforce

Job description

Dematic is seeking an entry-level Sales Coordinator to support the Amazon sales team and introduce a developing associate to Dematic's processes, commercial tools, customer portfolio, and lifecycle offerings. The Sales Coordinator acts as a force multiplier for the team - helping keep the backend running smoothly so Account Managers can stay focused on customer engagement, responsiveness, and growth.

This role is intentionally built with career progression in mind and serves as a natural