Sales Operations Coordinator — Customer Experience

ManpowerGroup; Romulus (MI); On-site; USD 43,000 - 45,000; Full time

Benefits offered by this job

Medical plans

Dental plan

Life insurance

Disability insurance

401(k)

Job summary

ManpowerGroup is seeking a Sales Coordinator in Novi, MI to support a high-performing sales team. The role involves order processing, CRM administration, and cross-functional coordination to ensure a seamless customer experience.

Pay ranges from $31 to $33 per hour, with a Monday–Friday 8 AM–5 PM shift and opportunities for growth within the organization. The selected candidate will manage orders, track fulfillment, maintain CRM records, and collaborate with Sales, Customer Service, Finance,

Qualifications

• 3+ years of experience in Sales Support, Sales Coordination, Customer Service, or related roles.
• Experience using CRM systems such as Salesforce.
• Strong organizational, communication, and problem-solving skills.
• Proficiency in Microsoft Office (Excel, Outlook, Teams).

Responsibilities

• Process purchase orders and support order entry activities.
• Track orders and coordinate updates through fulfillment and delivery.
• Manage customer communications regarding orders, shipments, training schedules, and service requests.
• Coordinate NDAs, contracts, and related business documentation.
• Maintain accurate CRM records and support pipeline management activities.
• Route leads and assist with sales workflow coordination.
• Generate reports and support sales process improvements.
• Collaborate with Sales, Customer Service, Finance, Operations, Service, and Legal teams to ensure timely execution of customer requests.
• Assist with quote revisions and general sales administration.

Skills

Salesforce CRM

Sales coordination

multitasking

Job description

ManpowerGroup is seeking a Sales Coordinator in Novi, MI to support a high-performing sales team. The role involves order processing, CRM administration, and cross-functional coordination to ensure a seamless customer experience.

Pay ranges from $31 to $33 per hour, with a Monday–Friday 8 AM–5 PM shift and opportunities for growth within the organization. The selected candidate will manage orders, track fulfillment, maintain CRM records, and collaborate with Sales, Customer Service, Finance,