Sales & Operations Coordinator

at OLDCASTLE APG, INC. in; Tracy (CA); On-site; USD 74,611,000 - 80,231,000; Full time

Benefits offered by this job

401k plan

Disability insurance (short-term and

Disability insurance (long-term)

Life insurance

Health, dental, and vision insurance

Paid time off

Paid holidays

Job summary

Oldcastle APG, a CRH Company, is seeking a Sales Coordinator to provide administrative and operational support to the Sales team at our Tracy, CA office. The role involves coordinating resale purchasing, maintaining pricing in the ERP, handling marketing collateral, and supporting customer requests and sales initiatives.

The position requires a high school diploma or GED, at least one year of relevant experience, and proficiency with Microsoft Office.

Qualifications

• High school diploma or GED required; equivalent education and experience considered.
• Minimum one year of customer service, sales support, or administrative coordination experience.
• Experience with Salesforce preferred.
• Advanced proficiency in Microsoft Office Suite, particularly Excel, Word, and PowerPoint.

Responsibilities

• Partner with Sales, Customer Service, Operations, Finance, and Marketing to support daily business operations and ensure a positive customer experience.
• Manage the sample program, including maintaining sample inventory, tracking shipments, and packing and shipping samples to homeowners, contractors, dealers, and distributors.
• Develop and maintain product knowledge to provide solutions and support customer inquiries.
• Distribute sales leads to the appropriate sales representatives.
• Coordinate annual memberships, affiliations, and industry partnerships.
• Plan and organize monthly plant demonstrations, contractor trainings, and customer education events.
• Create, analyze, and distribute reports using Salesforce and Tableau.
• Assist with customer cases and orders as needed.
• Support sales reporting, SKU analysis, forecasting, and resale purchasing.
• Prepare purchase orders by verifying pricing, specifications, supplier recommendations, and obtaining required approvals.
• Assist with resale inventory counts, discrepancy research, and inventory reconciliation; manage marketing collateral inventory and coordinate reorder levels with the Sales and Marketing teams.
• Coordinate logistics for customer events, golf tournaments, sales meetings, trade shows, and other company events.
• Support marketing campaigns, customer communications, and fulfillment of marketing lead requests.
• Perform additional duties and special projects as assigned.

Skills

Customer service

Administrative coordination

Sales support

Tools

Salesforce

Excel

Word

PowerPoint

Job description

Oldcastle APG, a CRH Company, is seeking a Sales Coordinator to provide administrative and operational support to the Sales team at our Tracy, CA office. The role involves coordinating resale purchasing, maintaining pricing in the ERP, handling marketing collateral, and supporting customer requests and sales initiatives.

The position requires a high school diploma or GED, at least one year of relevant experience, and proficiency with Microsoft Office.