Sales Operations Coordinator

Kelly Spicers; California; Hybrid; USD 41,000 - 45,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

Kelly Spicers is seeking a highly organized and data-minded Sales Operations Coordinator to support our Packaging Sales team. You will help keep sales initiatives, customer information, reporting, and cross-functional projects organized and moving forward.

The ideal candidate is comfortable using Excel and PowerPoint, enjoys working with business data, and can manage multiple projects and priorities with accuracy.

Qualifications

• High school diploma or equivalent required.
• Experience supporting sales, customer service, business operations, or related function.
• Experience coordinating projects, meetings, or business initiatives.
• Experience creating presentations and professional business documents.
• Experience using CRM software or customer databases.
• Experience working with business reports, performance metrics, or sales data.
• Strong PowerPoint skills; advanced Excel skills.
• Clear written and verbal communication; ability to manage multiple priorities.

Responsibilities

• Support the Packaging Sales team with customer presentations, sales materials, reports, and administrative requests.
• Coordinate sales meetings, supplier meetings, customer events, and internal business activities.
• Assist with customer onboarding and welcome kits.
• Maintain organized sales resources and reference information.
• Track project timelines and action items to ensure timely completion.
• Coordinate communication among Sales, Customer Service, Operations, leadership, and suppliers.
• Prepare recurring sales reports, dashboards, and business summaries using Phocas and other systems.
• Maintain accurate customer and account information in Phocas; assist with pipeline tracking and data accuracy.

Skills

CRM experience

Excel

PowerPoint

Data analysis

Project coordination

Communication

Multi-tasking

Education

High school diploma

Bachelor's degree desired

Tools

Salesforce

Phocas

Job description

Kelly Spicers is seeking a highly organized and data-minded Sales Operations Coordinator to support our Packaging Sales team.

In this role, you will help keep sales initiatives, customer information, reporting, and cross-functional projects organized and moving forward. You will prepare sales presentations and reports, maintain accurate customer and account data, coordinate meetings and customer activities, track action items, and provide day-to-day operational support to the Packaging team.

This is an excellent opportunity for someone who enjoys working behind the scenes to support a successful sales organization. The ideal candidate is comfortable using Excel and PowerPoint, enjoys working with business data, and can manage multiple projects and priorities with accuracy and follow-through.

This position is temporarily located in Santa Fe Springs, California. The role will transition to its permanent location in City of Industry, California, within the coming months. Candidates must be able to work at the Santa Fe Springs location initially and transition to the City of Industry location when the move occurs.

Schedule: Full-time, Monday through Friday, 8:00 AM to 5:00 PM

Pay: $30.00 - $32.50 per hour

Work Arrangement: Hybrid schedule with three in-office days per week and two remote days per week.

If this arrangement works for you, we encourage you to continue reading and learn more about this exciting opportunity.

What You’ll Do

Sales Support and Coordination

• Support the Packaging Sales team with customer presentations, sales materials, reports, and administrative requests.
• Coordinate sales meetings, supplier meetings, customer events, and internal business activities.
• Assist with customer onboarding activities and coordinate customer welcome kits.
• Maintain organized sales resources, promotional materials, business documents, and reference information.
• Track project timelines, action items, and follow-up activities to help ensure projects are completed successfully.
• Coordinate communication among Sales, Customer Service, Operations, leadership, and supplier partners.

Reporting and CRM Support

• Prepare recurring sales reports, dashboards, and business summaries using Phocas and other company systems.
• Maintain accurate customer and account information in Phocas.
• Assist with sales pipeline tracking, account updates, and data-accuracy initiatives.
• Review sales information to identify trends, customer activity, and opportunities requiring follow-up.
• Create Excel spreadsheets, charts, and summaries to support business planning and decision-making.
• Respond to reporting requests from Packaging leadership and Sales team members.

Presentations and Sales Materials

• Create and update PowerPoint presentations, sales collateral, product sheets, and other customer-facing materials.
• Gather and organize information needed for customer presentations and supplier initiatives.
• Help coordinate materials and activities for sales meetings, trade shows, supplier events, and customer programs.
• Maintain shared presentations, sales resources, and business materials so they are accurate, organized, and readily available.

Project and Administrative Support

• Coordinate multiple projects, priorities, and deadlines.
• Schedule meetings and maintain project calendars as needed.
• Organize shared files, presentations, sales materials, and reference documents.
• Support special projects, process improvements, and departmental initiatives.
• Follow up with internal and external partners to help keep projects on schedule.

What We’re Looking For

Required Qualifications

• High school diploma or equivalent.
• Experience supporting sales, customer service, business operations, or a related function.
• Experience coordinating projects, meetings, or business initiatives.
• Experience creating presentations and professional business documents.
• Experience using CRM software or customer databases.
• Experience working with business reports, performance metrics, or sales data.
• Intermediate to advanced Microsoft PowerPoint skills.
• Strong Microsoft Excel skills, including formulas, sorting, filtering, and reporting.
• Strong organizational and time-management skills.
• Excellent attention to detail and commitment to data accuracy.
• Clear written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Ability to review information and identify meaningful business trends.
• Ability to work independently and collaborate effectively with different departments.

Preferred Qualifications

• Associate or bachelor’s degree in Business, Marketing, Communications, or a related field.
• Experience supporting a business-to-business sales organization.
• Experience in packaging, paper, distribution, manufacturing, or a related industry.
• Experience with Salesforce or another CRM platform.
• Experience using Phocas or comparable business intelligence and reporting software.
• Strong customer service and relationship-building skills.

You May Be a Great Fit If You:

• Enjoy helping a sales team stay organized and effective.
• Are comfortable working with reports, customer information, and business data.
• Can turn information into clear, professional presentations and summaries.
• Are known for following through and keeping projects moving.
• Work well with salespeople, customers, suppliers, leadership, and internal departments.
• Pay close attention to details and take pride in producing accurate work.
• Enjoy a position with a combination of coordination, reporting, presentations, and project support.

Why This Role Stands Out

This position offers exposure to several areas of the Packaging business, including sales operations, customer engagement, reporting, supplier coordination, CRM administration, presentations, and special projects. It is a strong opportunity for an experienced coordinator who wants to expand their business knowledge while making a visible contribution to a growing sales organization.

The Physical Requirements and Working Conditions section is intended to describe the nature of work and the minimum requirements of the job in general. Statements in this job description are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel as classified. Management maintains the right to assign and reassign duties and responsibilities to this job at any time.

Kelly Spicers is an equal opportunity employer and drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, pregnancy, status as a parent, family medical history, genetic information, political affiliation, military service, protected veteran status, or any other characteristic protected by applicable local, state, or federal laws, rules, or regulations. We will consider qualified applicants with criminal histories consistent with the requirements of applicable federal, state, and local laws.

Please refer to the following websites for additional information:

EEOC: Know Your Rights

View the EEOC Know Your Rights notice

View the Kelly Spicers Pay Transparency Nondiscrimination Provision

E-Verify

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For additional information about the E-Verify program, please visit: E-Verify information for employees

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.