Sales Operations Coordinator

Raymond Corp.; Addison, Northern (TX, KY); Hybrid; USD 50,000 - 65,000; Full time

Job summary

The Raymond Corporation in Addison, Texas is seeking a Sales Coordinator to support our sales team and coordinate all sales-related activities. You will manage quotes, process orders (lease and non-lease), track shipments, and provide administrative support via email and phone.

The ideal candidate has at least three years of administrative experience, an Associate’s degree in business preferred, and proficiency with Word, Excel, PowerPoint, and Outlook.

Qualifications

• Associate’s degree in business preferred, but not required.
• Minimum of three years of administrative experience.
• Experience in lean management / process improvement projects a plus.

Responsibilities

• Perform preliminary checks on incoming orders to ensure completeness and accuracy.
• Generate and update Core sales files in our ERP system, Order Tracking system, and Raymond portals.
• Process same day orders unless communicated otherwise by management and follow Malin’s order standards.
• Coordinate and respond to all requests made by sales team in a timely and professional manner.
• Process revisions based on requests from the sales team, and ensure supporting documentation is provided.
• Process Purchase Orders to our vendors, build & maintain relationships with Malin Vendors.
• Act as a liaison between the sales team and other departments to ensure a smooth sales process.
• Follow up on in-progress orders and files to ensure information is collected.
• Communicate with sales representatives regarding customer concerns or special requests.
• Call vendors and customers on orders placed to support the sales team.
• Work closely with sales representatives to deliver excellent customer service.
• Assist with outstanding open receivables by providing invoices to customers.
• Adapt to changing priorities within a fast-paced sales environment.

Skills

Word

Excel

PowerPoint

Outlook

Critical thinking

Problem-solving

Communication skills

Phone etiquette

Written communication

Team collaboration

Deadline-oriented

Math skills

Education

Associate’s degree in business

Tools

ERP system

Order Tracking system

Raymond portals

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

The Raymond Corporation in Addison, Texas is seeking a Sales Coordinator to support our sales team and coordinate all sales-related activities. You will manage quotes, process orders (lease and non-lease), track shipments, and provide administrative support via email and phone.

The ideal candidate has at least three years of administrative experience, an Associate’s degree in business preferred, and proficiency with Word, Excel, PowerPoint, and Outlook.