Sales Operations Associate II

Arrow Electronics, Inc.; Milton (GA); Hybrid; USD 41,000 - 51,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with matching

Disability Insurance

HSA/HRA Options

Paid Time Off

Tuition Reimbursement

Growth Opportunities

Job summary

Arrow Electronics, Inc. is seeking a Sales Operations Associate II to support a growing sales team by handling inquiries, coordinating with customers, suppliers and internal partners, and ensuring top-tier customer satisfaction.

This role serves as a bridge between the sales team and cross-functional partners. You will link the sales group with internal and external stakeholders, analyze opportunities, drive transfer quotes and help shape strategies for Global OEM collaborations, with a hybrid

Qualifications

• 4-year degree and 1+ years’ experience in a professional setting preferred.
• Strong verbal and written communication skills.
• Proven track record of customer service excellence.

Responsibilities

• Act as the link between sales team and counterparts; may join customer/supplier visits.
• Research and disseminate information on potential customers and supplier activities.
• Evaluate opportunities, develop penetration plan and provide direction to Arrow team.
• Identify pipeline potential strategic Global OEM customers beyond design transfers.
• Develop strategies for smooth transitions and transfer quoting.
• Manage customer quotes activities in line with strategies and processes.
• Provide ongoing training for Arrow teams on global transfer management.

Skills

Adaptability

Communication skills

Customer service

Time management

Multitasking

Problem-solving

Education

Bachelor's degree

Job description

Position

Sales Operations Associate II

Job Description

Are you a self-starter looking to be a part of a successful growing sales team? As a Sales Operations Associate, you will work to establish and retain strong and influential customer, supplier, and internal relationships. By providing professional, timely and accurate responses to customer inquiries and requests, you will maintain industry leading customer satisfaction. This is a great opportunity to set the foundation for an impactful and successful career at Arrow!

What You’ll Be Doing

• Act as the link between sales team and different counterparts and may need to join customer and supplier visits.
• Research and disseminate information on potential customers, supplier related activities, cost and schedule of designated project with local team.
• Evaluate opportunities, develop penetration plan and provide direction to Arrow team.
• Identify pipeline potential strategic Global OEM customers (suppliers) for incremental business beyond design transfers.
• Focus on developing 2-3 identified Global OEM customers.
• Create and drive strategy for the transfer of associated materials and liabilities.
• Drive and coordinate transfer quoting.
• On-going training for Arrow teams on how to manage global transfer.
• Develop, coordinate, and follow up strategies for smooth transitions.
• May manage customer quotes activities in line with customer specificstrategies, quoting processes, and order management.
• Due to contractual requirements with the federal government, viable candidates must be US citizens

What We Are Looking For

• Superior adaptability, resourcefulness, and problem-solving abilities.
• Proven effective verbal and written communication skills.
• Proven track record of strong work ethic and customer service.
• Expert organizational, time management and multitasking skills
• 4-year degree and 1+ years’ experience in a professional setting preferred

Work Arrangement

This position will follow a hybrid schedule of 2 days in our McLean or Alpharetta office and 3 days per week from home.

What’s In It For You

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Short-Term/Long-Term Disability Insurance
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Paid Time Off (including sick, holiday, vacation, etc.)
• Tuition Reimbursement
• Growth Opportunities
• And more!

#LI-KO1

Since 1997, government agencies have relied upon immixGroup (https://www.immixgroup.com/) supply the technology products they want through the contract vehicles and business partners they prefer. Our knowledge of the government acquisition process, ISO-certified business processes, and relationships with hundreds of hardware and software vendors and solution providers ensure you get reliable access to the products you need to complete your mission objectives. immixGroup is a division of Arrow (https://www.arrow.com/) that was acquired in 2015. This division helps technology companies do business with the government.

Annual Hiring Range/Hourly Rate

$30.29 - $37.02

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location

US-GA-Alpharetta, Georgia (Sanct)

Time Type

Full time

Job Category

Business Support

EEO Statement

Arrow is an equal opportunity employer.

All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status.

(Arrow EEO/AAP policy) (https://arrowelectronic.navexone.com/content/docview/?docid=516&app=pt&source=unspecified&public=true)

Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws.

Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.