Sales Operations Associate: End-to-End Order Excellence

LNW Gaming, Inc.(KAC); Raleigh (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary and benefits

Job summary

Grover Gaming, now part of Light & Wonder, seeks an Associate Sales Order Manager to oversee end-to-end order lifecycles from quote to delivery. You will work with sales, finance, logistics, and customer support to optimize processes and satisfy customers.

The role requires 3+ years in order management or sales operations, with ERP/CRM experience (SAP, Oracle, NetSuite, Salesforce). A Bachelor’s degree is required; a Master’s is preferred.

Qualifications

• BA/BS in Engineering, Business, Operations or related field.
• Preferred: Masters in Business.
• Experience with ERP/CRM systems (SAP, Oracle, NetSuite, Salesforce, etc.).

Responsibilities

• Manage end-to-end order lifecycle from quote to delivery.
• Coordinate with sales, finance, logistics, and support to optimize order processes.
• Ensure timely production start and on-time delivery of orders.
• Maintain contract and sales order progress tracker and communicate status clearly.
• Coordinate shipping documentation and verify payment status prior to shipment.

Skills

Analytical skills

Communication

Cross-functional collaboration

Problem solving

Education

BA/BS in Engineering, Business, Operations or related field

Masters degree in Business

Tools

SAP

Oracle

NetSuite

Salesforce

Job description

Grover Gaming, now part of Light & Wonder, seeks an Associate Sales Order Manager to oversee end-to-end order lifecycles from quote to delivery. You will work with sales, finance, logistics, and customer support to optimize processes and satisfy customers.

The role requires 3+ years in order management or sales operations, with ERP/CRM experience (SAP, Oracle, NetSuite, Salesforce). A Bachelor’s degree is required; a Master’s is preferred.