Sales Operations Associate [78639]

Onward Search; Boston (MA); Hybrid; USD 95,000 - 100,000; Full time

Job summary

A leading recruitment agency is looking for a Sales Operations Associate to support a growing sales organization in the CPG industry. This hybrid role involves processing orders, managing inventory, and enhancing customer satisfaction. Candidates should have a relevant degree and at least 3 years of experience in sales operations. Strong organizational skills and proficiency in CRM/ERP systems are essential.

Qualifications

• Bachelor’s degree in a relevant field is required.
• 3+ years in sales operations or sales support, ideally in CPG.
• Experience with CRM and ERP systems and proficiency in Excel.

Responsibilities

• Process sales orders and manage logistics on shipments.
• Support retailer and distributor relationships with updates.
• Maintain sales data in CRM/ERP systems and generate reports.
• Onboard retailers and manage product setup and compliance.
• Support sales enablement with updated materials and prep.

Skills

Sales operations experience

Organizational skills

CRM/ERP systems proficiency

Attention to detail

Retail account familiarity

Education

Bachelor’s degree in Business, Marketing, Supply Chain, or related field

Tools

NetSuite

Excel

Job description

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Base pay range

$95.00/yr - $100.00/yr

Direct message the job poster from Onward Search

Delivery Leader, Sales Practice- Recruiter for Sales, Digital, Creative, IT & Gaming

Onward Search is seeking a proactive and detail-oriented Sales Operations Associate to support a growing sales organization for an innovative CPG company. This role is essential in ensuring smooth execution across the sales lifecycle, including order processing, inventory coordination, and customer communication. You’ll collaborate with internal teams, retailers, and distributors to streamline workflows, maintain accurate data, and enhance customer satisfaction. This is a permanent, hybrid (very flex). Open to candidates in North Adams or Boston, MA.

Key Responsibilities:

• Process sales orders, manage backorders, and coordinate with logistics on shipments and delivery timelines
• Support retailer and distributor relationships by providing updates on inventory, pricing, and lead times
• Maintain sales and customer data in CRM/ERP systems and generate regular performance reports
• Serve as the go-to for retailer onboarding, product setup, PO processing, and compliance documentation
• Support sales enablement through updated materials, meeting prep, and cross-functional collaboration

Qualifications:

• Bachelor’s degree in Business, Marketing, Supply Chain, or related field
• 3+ years in sales operations or sales support, ideally in consumer products or CPG
• Experience with CRM and ERP systems (NetSuite a plus), and proficiency in Excel
• Strong attention to detail, organizational skills, and ability to manage competing priorities
• Familiarity with retail accounts and international distribution preferred

Seniority level

• Associate

Employment type

• Full-time

Job function

• Sales and Other

Industries

• Retail

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