Sales Operations Associate

Center-For-the-Collaborative-Classroo; California (MO); On-site; USD 65,000 - 95,000; Full time

Job summary

Center-For-the-Collaborative-Classroo is seeking a Sales Operations Associate to support sales and marketing efforts in collaboration with the field team. The role emphasizes prospecting, CRM management, lead qualification, and thorough account research to drive growth and align with organizational priorities.

The ideal candidate will bring experience in outbound prospecting, inbound lead handling, and research-driven market analysis, with strong communication skills for engagement by phone and

Qualifications

• Bachelor's degree or equivalent professional experience.
• 2+ years in business development, inside sales, sales support, or related role.
• Experience using Salesforce or other CRM platforms to manage accounts, opportunities and activities.
• Strong research, analytical, and problem-solving skills.
• Excellent written and verbal communication for outreach via phone and email.

Responsibilities

• Conduct outbound prospecting and manage inbound leads to identify and qualify prospects.
• Identify key decision-makers and document engagement to support opportunity progression.
• Support account segmentation by state, program and customer type with BD and marketing.

Skills

Sales Prospecting

CRM Management

Lead Qualification

Account Research

Communication Skills

Research & Analysis

Microsoft Office

Google Workspace

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

The Sales Operations Associate (SOA) works independently and in partnership with the Collaborative Classroom field team to support the organization’s overall sales and marketing efforts.Who you areThe ideal candidate brings experience in sales prospecting, CRM management, lead qualification, and account research and is looking to expand their business development expertise.Essential Duties & ResponsibilitiesSales Enablement & Market ResearchThe SOA focuses on research & analysis of funding opportunities and market segments aligned with the Ideal Customer Profile to identify growth opportunities by generating reports (Salesforce, Burbio, and market intelligence tools) to prioritize outreach, and sales activities.Prospecting & Lead DevelopmentThe SOA conducts outbound prospecting, manages inbound leads to identify and qualify prospective customers, identifies key decision-makers, maintains early-stage prospect relationships and documents prospect engagement to support effective opportunity management and continued sales progression.Business Development Strategy & SupportThe SOA partners with the Business Development Team to support account segmentation by state, program, customer type, and organizational priorities while collaborating with marketing, Product, and Sales teams on business development campaigns and strategic initiatives that improve sales productivity, and pipeline generation.Requirements:Bachelor's degree in Business, Marketing, Communications, Education, or a related field, or equivalent professional experience.2+ years of experience in business development, inside sales, sales support, customer success, or a related sales role, preferably within K–12 education, literacy, curriculum, or education technology.Experience using Salesforce or other CRM platform managing customer accounts, opportunities, and sales activities.Experience with outbound prospecting, lead qualification, and customer research.Strong research, analytical, and problem-solving skills.Strong written & verbal communication skills, including confidence engaging prospective customers by phone and email.Proficiency with Microsoft Office and Google Workspa