Sales & Operations Assistant — Showroom & Scheduling

Grand Appliance and TV; Lake Zurich (IL); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement savings options

Job summary

Grand Appliance and TV in Lake Zurich, IL is seeking a detail-oriented Coordinator to manage installation and delivery scheduling, invoicing updates, and coordination with installers and customers. The ideal candidate has an Associate's degree, excels in Excel, and shows strong customer service and organizational skills.

Responsibilities include coordinating internal and external installers, confirming delivery details, handling quotes, and communicating any issues to sales.

Qualifications

• A minimum of an Associate's degree is required.
• Must be friendly and customer-centric with strong organizational skills.
• Ability to locate information quickly via online searches.
• Advanced proficiency in Excel, excellent organizational skills and the ability to multi-task are essential to this position.

Responsibilities

• Schedule installations for internal and external installers.
• Schedule deliveries with customers and verify delivery addresses.
• Transfer and allocate product for deliveries before installation date.
• Update invoices with delivery/installation details and responsible person.
• Identify any special delivery instructions and notify sales staff of issues.
• Collect payments for cash-on-delivery orders and set up service calls.

Skills

Customer service

Scheduling

Multi-tasking

Excel proficiency

Education

Associate's degree

Tools

Excel

Job description

Grand Appliance and TV in Lake Zurich, IL is seeking a detail-oriented Coordinator to manage installation and delivery scheduling, invoicing updates, and coordination with installers and customers. The ideal candidate has an Associate's degree, excels in Excel, and shows strong customer service and organizational skills.

Responsibilities include coordinating internal and external installers, confirming delivery details, handling quotes, and communicating any issues to sales.