Sales Operations & Analytics Associate

New World Medical; Rancho Cucamonga (CA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

401(k) with Profit Share

Bonus Opportunities

Free onsite lunches

Career Development Program

Tuition Assistance

Cell Phone Stipend

Wellness & EAP

Company events

Job summary

New World Medical, a California-based ophthalmic device leader, seeks a Sales Operations Associate to drive business analytics, reporting, and CRM optimization across Sales, Marketing, and Customer Service teams.

You will build actionable dashboards, analyze performance trends, support forecasting and quota processes, and collaborate across departments to improve efficiency and enable informed decisions.

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• Experience in Sales Operations, Business Analytics, BI, CRM administration, or related role.
• Experience with Salesforce or a comparable CRM platform required.
• Experience with BI/ERP/reporting platforms (e.g., SAP, Power BI, Looker Studio) preferred.

Responsibilities

• Develop, maintain, and distribute recurring sales reports and dashboards to support Sales leadership and field teams.
• Analyze sales performance, customer trends, pricing, contracts, and territory alignment to identify opportunities.
• Support forecasting, quota development, compensation analysis, and performance measurement.
• Administer and optimize CRM and related systems, ensuring data integrity and consistent reporting.
• Provide training and ongoing support for CRM and sales technology users.
• Collaborate with Sales, Marketing, Finance, IT, and cross-functional teams to support initiatives.

Skills

Analytical thinking

Data analysis

Cross-functional collaboration

Excel skills

CRM administration

Learning mindset

Problem solving

Education

Bachelor's degree in Business Administration, Finance, Economics, Data Analytics, Information Systems, Computer Science, or related field

Tools

Salesforce

Power BI

Looker Studio

Job description

New World Medical, a California-based ophthalmic device leader, seeks a Sales Operations Associate to drive business analytics, reporting, and CRM optimization across Sales, Marketing, and Customer Service teams.

You will build actionable dashboards, analyze performance trends, support forecasting and quota processes, and collaborate across departments to improve efficiency and enable informed decisions.