Sales Operations Analyst I - 167

NPK International Inc.; Pittsburgh (Allegheny County); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Professional growth opportunities

Company values centered on performance and innovation

Job summary

NPK International Inc. is seeking an Inside Sales Representative in Pittsburgh. The role involves leading the rental sales group by reaching out to potential and existing customers through calls, emails, and visits.

Ideal candidates should have an undergraduate degree and experience in sales. The position offers a hybrid working environment and emphasizes building meaningful customer relationships to ensure satisfaction and timely service.

Qualifications

• Undergraduate degree with 1-2 years of related experience.
• Knowledge of Transmission & Distribution or composite matting industry is a plus.
• Working knowledge of Microsoft and other CRM and BI sales tools.

Responsibilities

• Lead rental sales group with new and dormant customers.
• Make calls, email campaigns, and face-to-face visits.
• Provide quotes, pricing and delivery information.

Skills

Sales research

Customer relationship building

Data mining tools

Knowledge of CRM tools

Education

Undergraduate degree

Tools

Microsoft CRM

Job description

Description

US:PA:Pittsburgh | Sales/Business Development | Fulltime Regular

Posted 4 days ago

Division: Site Access (Rentals & Services)

Sales/Business Development - Sales Support

NPK International inc. (NYSE: NPKI) is the only site access solutions partner to manufacture and rent industry-leading sustainable composite matting, along with a full suite of services including planning, logistics, and remediation - so you can protect your people, the environment, and your bottom line.

Job Summary: The Inside Sales Representative will lead the rental sales group by making touchpoints and doing sales research with new and dormant customers in assigned geographies. Responsibilities include phone calls, email campaigns, LinkedIn outreach, face‑to‑face visits, sweeping industries for contacts, and building customer relationships by identifying needs, educating them, and recommending solutions. The role handles customer requests, coordinates with the US-based Rental and Service sales team, and ensures timely shipment and customer satisfaction.

Key Responsibilities

• Use data mining tools to investigate and determine emerging markets
• Make calls, recruit and perform touchpoints with potential new customers daily
• Provide quotes, pricing and delivery information; may be responsible for own group of customers
• Articulate knowledge of matting access solutions and how they help customers
• Work with Finance to ensure timely revenue collections
• Perform follow‑up to ensure timely shipment of materials and customer satisfaction
• Track open sales leads and opportunities
• Maintain accuracy of CRM and Business Intelligence (BI) tools for the US based Rental and Sales organization

Experience and Education

• Knowledge of Transmission & Distribution, construction, and/or composite matting industry a plus but not required.
• Working knowledge of Microsoft and other CRM and BI sales tools
• Undergraduate degree with 1‑2 years of related experience
• Work typically involves detailed checks or close review of output by a senior co‑worker and/or supervisor
• May require overnight travel, less than 10% of the time

Work Location

US.PA.Pittsburgh.1000 Omega Drive

Working Environment

On‑Site/Hybrid

Benefits and Culture

One of NPK’s Core Values is Excellence. It means we are committed to delivering value through performance, innovation, and service quality, and that commitment starts with YOU! NPK is where you can challenge yourself in new and exciting ways and work in an environment that supports and values you. We are committed to finding, developing, retaining, and rewarding the best talent while providing an environment where our employees can grow professionally and personally.

Values

• People Focused – First in every action
• United – Different voices make us stronger together
• Reliable – Unwavering in our quality and service
• Passionate – Energy and excitement is our fuel
• Optimistic – Any moment is a chance to shine
• Sincere – Authenticity starts with vulnerability
• Enterprising – Agility is the key to opportunity

Equal Employment Opportunity

We are an equal opportunity employer. NPK and its affiliates do not discriminate against applicants or employees on the basis of race, color, age, religion, sex (including pregnancy and gender identity), national origin, sexual orientation, disability, military service/veteran status, genetic information, or any other protected status.

NPK International, Inc. is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. Applications with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may contact the Manager, HR Governance & Compliance at [e-mail].