Sales Operations Analyst - Drive Process Excellence

Relx Plc; Dayton (OH); On-site; USD 59,000 - 99,000; Full time

Job summary

Relx plc in Dayton, OH is seeking a detail-oriented Sales Operations Analyst to optimize sales processes through data analytics and collaboration. You will support multiple business segments with reporting, analytics, and process improvements to drive operational excellence.

The ideal candidate is analytical, organized, and collaborative, with a passion for solving problems and improving processes. The role requires proficiency in Excel, CRM tools, and multiple MS Office applications.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Excellent interpersonal and communication skills.
• Be highly organized with strong attention to detail.
• Be proficient in sales reporting, data analysis, and CRM systems.
• Proficient in Microsoft Excel, Word, and PowerPoint.

Responsibilities

• Supporting key metrics tracking and reporting for the Sales and Services organization.
• Delivering operational initiatives including sales goaling, variable compensation, territory design, and sales performance reporting.
• Developing and maintaining sales resources, including Outlook distribution lists, SharePoint sites, contract management tools, and pricing documentation.
• Providing sales tracking, reporting, and analytical support to leadership and business partners.
• Ensuring data integrity and consistency across reporting systems to support accurate business insights.
• Assessing existing workflows, processes, and systems to identify opportunities for increased efficiency and continuous improvement.
• Collaborating with Sales, Operations, Finance, Variable Compensation, IT, and Human Resources to improve processes and support organizational objectives.
• Documenting operational processes and maintaining workflow documentation to support consistency and knowledge sharing.
• Contributing to projects that enhance sales effectiveness and operational performance.
• Building strong working relationships across departments to support cross-functional collaboration and successful execution of business initiatives.

Skills

Interpersonal skills

Communication skills

Organized

Attention to detail

Multi-tasking

Analytical thinking

Problem solving

Collaboration

Continuous improvement

Data interpretation

Education

Bachelor's degree or equivalent

Tools

Microsoft Excel

Word

PowerPoint

CRM applications

Job description

Relx plc in Dayton, OH is seeking a detail-oriented Sales Operations Analyst to optimize sales processes through data analytics and collaboration. You will support multiple business segments with reporting, analytics, and process improvements to drive operational excellence.

The ideal candidate is analytical, organized, and collaborative, with a passion for solving problems and improving processes. The role requires proficiency in Excel, CRM tools, and multiple MS Office applications.