Sales Operations Analyst

Staffmark Group; New York (NY); On-site; USD 70,000 - 105,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Paid time off

Job summary

Staffmark Group is seeking a Sales Operations Analyst for a contract role based in New York, NY. The role supports forecasting, reporting, and escalation management within the T1 and Total Display Sales organization, collaborating across teams and with key customers.

The ideal candidate has 5–7 years of experience, strong skills in demand planning, stakeholder management, and process improvement, and holds a bachelor's degree in a relevant field.

Qualifications

• Proven track record in sales operations or related field.
• 5–7 years of experience in a relevant role.
• Bachelor's degree in business, CS, finance, marketing or related field.

Responsibilities

• Forecasts on anticipated market sales and submits reports of sales activity.
• Supports forecasting, reporting, and escalation management for Sales org.
• Collaborates across multiple teams and with key customers.
• Manages CPFR/pipeline insights and weekly reporting to sales teams.
• Monitors inventory and allocation impacts, contributes to performance metrics.

Skills

demand planning

stakeholder management

process improvement

Education

Bachelor's degree in business, computer science, finance, marketing, or other relevant field

Job description

Staffmark Workforce Solutions offers this exciting contract opportunity at a global leader in electronics, mobile devices, and appliances, located in New York, NY.

Sales Operations Analyst

Top Skills:

1. Demand planning
2. Stakeholder management
3. Process improvement

Summary:

The Sales Operations Analyst is a critical contractor role that supports the T1 and Total Display Sales org with forecasting, reporting, and escalation management. The Sales Analyst will be expected to collaborate across multiple teams and with key customers.

Responsibilities:

• Investigates market conditions and facilities to determine time, place, type of sale, and whether items shall be sold individually or in lots.
• Coordinates representatives who may call on existing or potential customers.
• Makes forecasts on anticipated market sales. Submits reports of sales activity and maintains records.
• Promotes satisfactory customer relations. Coordinates advertising and marketing campaigns.
• Provides marketing advice to organizational units.
• Supports channel aging reduction.
• Consolidates aging via distributor inventory reporting and knowledge from CPFR/pipeline.
• Weekly reporting to PM, T2 and T3 sales teams.
• Reporting.
• Shipment tracker (POS reporting, mapping to BOs), SCM prep data, Exec COF summary, pipeline reporting to reps, WoW changes, Executive T1 update consolidation by category.
• CPFR.
• Flags opps W/C for Ap1, attends and provides BO guidance on CPFR calls, follows up on needed pipeline updates.
• SFDC W/C - AP1.
• Ensures all W/C are flagged in SFDC for AP1. Looks for opportunities in IQP -Objective is to increase Ap1 and drive higher sell-through.
• Allocation Management.
• Manages all constraints and prioritizes end user allocations. Sends a weekly priority list to SCM for orders that need to drop or receive allocation. Monitors product being held for BO's while we have backorders elsewhere and facilitates what can be allocated where based on incoming & timing. LCD and LED.
• LED and LCD-S CPFR Calls.
• Flags opps W/C for Ap1, attends and provides BO guidance on CPFR calls, follows up on needed pipeline updates.
• Provides trends and analysis.
• Weekly reporting: Zsales, WOW pipeline changes.
• Extended Warranty Returns.
• Requests come from customer care/service team.
• Works with Samsung's 3rd party company for warranty confirmation on warranty contracts.
• Enters all extended warranty return promises into system.
• Overall customer service
• Receives daily requests on PO status from customers and internal sales -all Tiers.
• Receives and provides daily inventory updates to sales -all Tiers.
• Receives and ensures Ap1/opp coverage from T3/T2.
• Shipment tracking requests.
• Serial number requests.

Requirements:

• Proven track record of sales and negotiating experience.
• Bachelor's degree in business, computer science, finance, marketing, or other relevant field.
• 5-7 years of experience.
• Excellent verbal and written communication skills, negotiation skills, customer service, and interpersonal skills.
• Extensive knowledge of the relevant market/industry.
• Advanced presentation abilities.
• Good organization and planning.
• Networking and relationship building.

Staffmark talent working with this client receive competitive compensation and a great benefits package, including medical, dental, vision, 401K, paid time off, and more!

The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.