Sales Operations & Admin Coordinator

Optical Cable Corporation; Roanoke (VA); On-site; USD 35,000 - 45,000; Full time

Job summary

Optical Cable Corporation in Roanoke, VA seeks an Administrative Assistant to support critical sales programs and processes with accurate data entry and timely execution. The role requires handling P.O. data, certificates, renewals, and front desk coverage with professional customer interaction.

The position emphasizes collaboration with Sales and Marketing and adherence to compliance and SOX procedures. The schedule is standard business hours with potential for minor after-hours coverage.

Qualifications

• HS diploma required; associates degree preferred.
• 2-4 years in office or customer service environment.
• Attention to detail with strong interpersonal, communication, and teamwork skills.

Responsibilities

• Maintain accurate data entry between Customer P.O., OCC quote and order acknowledgments.
• Oversee administration for customer participation in Sales Program including certificates and renewals.
• Front desk coverage, manage calls, visitors, NDA handling, and ensure security per policy.
• Support Return Material Authorization and Customer Complaint processes to avoid delays in resolutions.
• Provide sales reports using OCC ERP/CRM data and Excel exports to support the Sales and Marketing teams.

Skills

MS Word

MS Excel

MS PowerPoint

Education

HS diploma

Associates degree preferred

Tools

MS Word

MS Excel

MS PowerPoint

Job description

Optical Cable Corporation in Roanoke, VA seeks an Administrative Assistant to support critical sales programs and processes with accurate data entry and timely execution. The role requires handling P.O. data, certificates, renewals, and front desk coverage with professional customer interaction.

The position emphasizes collaboration with Sales and Marketing and adherence to compliance and SOX procedures. The schedule is standard business hours with potential for minor after-hours coverage.