Sales Support & Administration Coordinator

Socket Fiber; Columbia Township (MO); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k matching

Free fiber service

Tuition reimbursement

Job summary

Socket Fiber is looking for a Sales Administrative Assistant to join our Business Sales team. You’ll work with the Director of Sales and the sales team to support administrative needs, keep information accurate, assist customers, and help move quotes, contracts, orders, and billing forward.

This role is ideal for someone organized, detail-oriented, and comfortable communicating with customers and internal teams, able to handle changing priorities in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Two years of sales support or customer service experience.
• Strong written and verbal communication and proficiency with Word and Excel.
• Experience with Salesforce or another CRM is preferred.

Responsibilities

• Maintain reports to support the management of the sales team.
• Update Salesforce and generate reports as needed.
• Assist with quotes, contracts, orders, and billing follow-up.
• Answer customer questions related to contracts and orders.
• Coordinate with internal teams to resolve billing concerns.
• Prepare sales presentations and support events.
• Assist with recruiting activities and onboarding.
• Help onboard and train new team members.

Skills

Sales support experience

Customer service

Microsoft Word

Microsoft Excel

Salesforce

Time management

Organizational skills

Professional communication

Education

High school diploma or equivalent

Tools

Salesforce

Job description

Socket Fiber is looking for a Sales Administrative Assistant to join our Business Sales team. You’ll work with the Director of Sales and the sales team to support administrative needs, keep information accurate, assist customers, and help move quotes, contracts, orders, and billing forward.

This role is ideal for someone organized, detail-oriented, and comfortable communicating with customers and internal teams, able to handle changing priorities in a fast-paced environment.