Sales-minded Front Desk & Enrollment Specialist

Bright Beginnings LLC; Ashburn (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Opportunity for advancement

Job summary

Kiddie Academy of Moorefield Station in Ashburn, VA is seeking a Front Desk & Enrollment Coordinator to welcome families and drive enrollment. You will handle inquiries, tours, and lead follow-up, and support local marketing and social media efforts.

The role emphasizes strong English communication, customer service, and the ability to engage with the community online and offline. This is a fast-paced childcare environment requiring professionalism and reliability.

Qualifications

• Excellent English communication in person and written.
• Strong phone communication and outbound calling experience.
• Friendly, professional, energetic, able to engage with parents.
• Solid customer service and relationship-building skills.
• Comfortable with computers, email, social media, and basic office software.

Responsibilities

• Serve as first point of contact for parents, prospective families, visitors, and staff.
• Communicate professionally with parents in person, on the phone, and via email/text.
• Make outbound calls to prospective families and leads and follow up.
• Guide families through the enrollment process and schedule tours.
• Maintain lead and enrollment information and assist with converting leads into enrollments.
• Support social media efforts and local marketing activities.

Skills

Excellent English communication

Phone outreach

Customer service

Social networking

Organizational skills

Lead follow-up

Enrollment goals

Outgoing personality

Tools

Facebook

Instagram

Office software

Email & communications tools

Job description

Kiddie Academy of Moorefield Station in Ashburn, VA is seeking a Front Desk & Enrollment Coordinator to welcome families and drive enrollment. You will handle inquiries, tours, and lead follow-up, and support local marketing and social media efforts.

The role emphasizes strong English communication, customer service, and the ability to engage with the community online and offline. This is a fast-paced childcare environment requiring professionalism and reliability.