Sales Membership Associate

Sid Jacobson JCC; Greenvale (NY); On-site; USD 45,000 - 50,000; Full time

Job summary

A community wellness center in Greenvale, NY, is seeking a Membership Sales Associate to enhance customer engagement and drive membership sales. Responsibilities include conducting tours, addressing member inquiries, and implementing lead generation strategies. The ideal candidate has strong customer service skills and experience in sales. This full-time position offers a yearly salary between $45,000 and $50,000.

Qualifications

• Superior customer service skills to engage members.
• Ability to conduct persuasive sales presentations.
• Familiarity with membership software and online registration.

Responsibilities

• Conduct engaging tours of the facility to encourage membership.
• Provide timely responses to member inquiries.
• Generate leads and close new memberships.

Skills

Customer service

Sales presentations

Communication

Lead generation

Relationship building

Job description

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Sid Jacobson JCC, the only full-service JCC on Long Island’s North Shore, provides a full range of cutting-edge recreational, health, fitness, educational, cultural arts, and social services programs to East Hills and the surrounding community.

POSITION PURPOSE AND OBJECTIVES

The Membership Sales Associate is responsible for providing a superior level of customer service to Sid Jacobson JCC members, prospective members and guests. He/she/they will understand customer acquisition and retention, what motivates members and know how to tap into those needs and desires in an effective way.

JOB DESCRIPTION

• Provide engaging and informative tours of the JCC while encouraging individuals to become members
• Effectively communicate program information to potential and existing members to increase enrollment in membership and programs
• Conduct persuasive verbal sales presentations to prospective members
• Provide exceptional customer service
• Greet and ensure all members and guests feel welcome
• Respond to member questions and concerns in a timely and professional manner
• Assist new and renewing members with payments and receipts
• Assist members with online registration system (Quattro) and general help for account set up
• Utilize membership software to assist with processing of new membership fobs, change of address and billing/payment inquiries
• Work on a retention plan with supervisor and build relationships in and outside of the SJJCC to encourage corporate partnerships
• Participate in open houses and special events to bring prospective business to the JCC
• Build and promote strong, long-lasting relationships by affiliating with outside organizations, companies and firms in value-added partnerships
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Use all available resources to develop leads in the community to increase our membership
• Generate leads, both individual and corporate, and close new memberships
  
  

Compensation details: 45000-50000 Yearly Salary

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Wellness and Fitness Services

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