Sales Manager - The Diplomat Beach Resort Hollywood, Curio Collection by Hilton

Hilton Worldwide, Inc.; Hollywood (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

A leading hospitality company, The Diplomat Beach Resort, is seeking an experienced Sales Manager to drive group and convention sales. This oceanfront resort in Florida offers a dynamic environment where you'll manage customer relationships and maximize revenue streams while enjoying innovative benefits and incentives.

Benefits

Access to pay when needed

Medical Insurance Coverage

Employee Assistance Program

Best-in-Class Paid Time Off

100 nights of discounted travel

Parental leave

Debt-Free Education

401K plan with company match

Employee stock purchase program

Qualifications

• Minimum of one year of hotel experience in guest contact areas.
• Sales experience preferred.
• Ability to travel on short notice.

Responsibilities

• Generate new leads for group opportunities through proactive sales efforts.
• Develop business strategies by analyzing market trends.
• Negotiate contracts and commission agreements with customers.

Skills

Sales

Communication

Negotiation

Education

Bachelor's Degree

Job description

Job Description - Sales Manager - The Diplomat Beach Resort Hollywood, Curio Collection by Hilton (HOT0BO2B)

Job Description

Sales Manager - The Diplomat Beach Resort Hollywood, Curio Collection by Hilton (

Job Number:

HOT0BO2B )

Work Locations

Work Locations

: The Diplomat Beach Resort 3555 S Ocean Dr Hollywood 33019

The beautiful Diplomat Beach Resort is seeking a dynamic Sales Manager to join our high-performing team!Ideal candidates will bring experience in group and convention sales, with a proven ability to convert a high volume of leads into successful bookings.

This oceanfront resort boasts 1,000 guest rooms, including 96 suites, and offers the ultimate South Florida escape with two beachside pools, a kid-friendly Dip & Slide splash pad, and 1,000 feet of pristine shoreline. With 209,000 sq. ft. of flexible event space—including a breathtaking 50,000 sq. ft. Great Hall—The Diplomat is built to host events of every size. Enjoy panoramic ocean views, exceptional dining, and endless sunshine in vibrant Hollywood, Florida.

We are offering a fantastic compensation package, and one of the BEST UNCAPPED Bonus Incentive plans in the hotel business!! Eligible earnings start day one and paid quarterly!

What will I be doing?

The sales office in a hotel is a fast-paced, ever-changing environment and is a true launching pad for those who aspire to grow their careers in hospitality.

Specifically, you would be responsible for performing the following tasks to the highest standards:

• Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals.
• Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams.
• Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals.

This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel.

• Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent.
• Prospecting - Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy.
• Negotiations - Understand the customer and the business leaders expectations. Adapt to a changing market.

Customer and Account Management:

• Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel.
• Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events.
• Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market.
• Maintain up to date pipeline of business opportunities that will meet the short and long-term business objectives for the designated market.
• Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts.
• Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs.
• Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards.

Prospecting:

• Research, solicit and generate new leads for business opportunities through database research and proactive sales efforts, maximizing new room revenue and meet and exceed lead generation goals.
• Create and execute plan to shift share from your competitors.
• Engage in outside sales activities to uncover needs, build relationships and to win new business.

Negotiations:

• Negotiate contracts and commission agreements with end-user customers and intermediaries.
• Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers.
• Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed.

What are we looking for?

To fulfill this role successfully, you should demonstrate the following minimum qualifications:

• Minimum Education: Bachelor's Degree preferred
• Minimum Years of Experience: Minimum of one year of Hotel experience in guest contact areas. Previous sales experience preferred.
• Additional Requirements: Ability to travel on short notice and adaptable to schedule changes.
• Highly professional presentations and oral and written communication skills.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount