Sales Manager: SMERF & Group Travel Growth

Aimbridge Hospitality; Atlanta (GA); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term Disability Insurance

Long-Term Disability Insurance

Term Life and AD&D Insurance

Paid Time Off

401k Retirement Plan

Job summary

AC Hotel Atlanta Buckhead at Phipps Plaza is seeking a Sales Manager OEM responsible for SMERF, sports, tour & travel, and group sales. You will prospect, qualify, and close opportunities while aligning with hotel objectives and driving revenue through strategic outreach and client engagement.

In this role, you will set rates, prepare proposals, and manage contracts, service accounts, and market trends. Collaboration with the Director of Sales will be essential to exceed room-night goals and

Qualifications

• High School diploma or equivalent required.
• Hotel sales experience is a plus.
• Valid driver’s license required.
• Strong communication and professional selling skills; ability to negotiate and multitask independently.
• Proficient with Microsoft Office; well-organized and able to manage multiple tasks.

Responsibilities

• Focus on SMERF/social business and meeting space.
• Prospect and develop business from SMERF, sports, tour & travel, reunion, social & conference markets.
• Identify, qualify, solicit, and close new business opportunities aligned with hotel objectives.
• Respond to sales inquiries and incoming leads seeking sleeping rooms, meeting space, and F&B services.
• Determine rates, prepare proposals, negotiate contracts, service accounts and analyze lost business.
• Develop sales plans and strategies to meet and exceed revenue and room night goals.
• Facilitate meetings to share BEO details and group feedback.
• Greet all assigned in-house meetings.
• Set up/maintain group blocks and function schedules.
• Use Delphi and other CRM systems to track client activity and maintain records.

Skills

Communication skills

Selling skills

Negotiation

Multitasking

Education

High School diploma

Hotel sales experience a plus

Valid driver’s license

Tools

Microsoft Office

Job description

AC Hotel Atlanta Buckhead at Phipps Plaza - Sales Manager OEM

Address 3600 Wieuca Road Northeast, Atlanta, GA, 30326, US

Schedule Full time

Job Type Regular

Description

• The focus will be on SMERF /social business and meeting space.
• Prospect and develop business from SMERF, sports, tour & travel, reunion, social, and conference markets.
• Identify, qualify, solicit, and close new business opportunities aligned with hotel objectives.
• Respond to sales inquiries and incoming leads from potential clients and customers seeking sleeping rooms, meeting space, food and beverage services, etc.
• Determine rates, prepare proposals, negotiate contracts, service accounts and analyze lost business.
• Develop sales plans and strategies to meet and exceed established revenue and room night goals.
• Facilitate meeting to share BEO details and group feedback.
• Greet all assigned in-house meetings.
• Set-up/maintain group blocks/ & function schedules.
• Use Delphi and other CRM systems to track client activity and maintain accurate records.

Join our team as a Sales Manager!

As Sales Manager, you're at the heart of our hotel's success! You'll energize our growth by winning new accounts, building lasting relationships, and driving our revenue to new heights. Partnering with the Director of Sales, you'll help the hotel shine, whether it's through leisure escapes, business stays, or vibrant group bookings—every guest and opportunity counts. If you thrive on making wins happen and love variety, this is your moment to lead and make an impact!

This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.

KEY SKILLS/RESPONSIBILITIES

• Sales Success Accelerator: Drive results by meeting assigned sales and revenue goals, and hitting your solicitation call targets. Take charge of strategic outreach to maximize every opportunity!
• Client Connection Champion: Proactively reach out with solicitation calls, lead engaging sales tours, and host clients from Leisure, SMERF, Business Travel, and Group segments. Build lasting bonds and ensure every visit leaves an impression.
• Relationship Builder Extraordinaire: Grow and nurture existing accounts across all segments, strengthening partnerships through attentive service and consistent engagement.
• Market Trend Tracker: Monitor, analyze, and respond to evolving trends in your market segment to stay ahead and capture emerging business.
• Community & Compliance Leader: Represent the hotel with professionalism—maintain visibility in the local community and industry organizations. Adhere to Aimbridge Hospitality’s standards, sales metrics, and company regulations while exercising sound judgment and character.
• Operational Expert & Trusted Steward: Develop deep knowledge of hotel operations and policies. Safely access sensitive areas, uphold trust, and maintain responsibility. Participate in meetings, promotions, and special functions, always ready to assist management as needed.

EDUCATION & EXPERIENCE

• High School diploma or equivalent required; hotel sales experience a plus; valid driver’s license
• Strong communication and professional selling skills; ability to negotiate, influence, and multitask independently
• Proficient with Microsoft Office; well-organized and able to manage multiple tasks

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
This boutique hotel is adjacent to Phipps Plaza in Buckhead, Atlanta’s uptown shopping and business district. Features include a fitness center, heated indoor hot tub, and free WiFi. The Lenox Marta Station is 0.7 mi from the hotel. A flat-screen TV with Netflix movie streaming service, small refrigerator with 2 free bottled waters upon arrival are provided in all rooms at AC Hotel Atlanta Buckhead at Phipps Plaza. Extras include European-inspired décor and a coffee machine.

Application deadline for Colorado positions:

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I agree to allow my phone number to be used for texts from regarding my application process via Fountain. Message & data rates may apply. Message frequency varies according to account's preferences. Text HELP for help or STOP to unsubscribe. Your use of Fountain is governed by our Privacy Policy and Terms of Service. By checking this box, I agree to receive calls regarding my application process, retainment, or future opportunities. This page is protected by Cloudflare Turnstile. Your use of Fountain is governed by Fountain’s Terms of Service .

AC Hotel Atlanta Buckhead at Phipps Plaza - Sales Manager OEM •