Sales Manager (Leasing)

FOL Management; Miami (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

PTO & holidays

401(k) plan

Flow perks

Job summary

Flow is hiring a Sales Manager (Leasing) in Miami to implement a leasing strategy that maximizes residential rental income. You will lead a team of leasing specialists, verify execution of plans, and perform local market research to guide rents and concessions.

Advertising materials will be prepared with support from the Community Manager and you will report to the Regional Leasing Manager. The ideal candidate will drive renewals, coordinate with the Asset Manager on pricing, and manage

Qualifications

• Bachelor’s degree or equivalent work experience preferred.
• 3+ years as a Class A multifamily high-rise Leasing Manager or 5+ years in multifamily high-rise leasing.
• Excellent verbal and written communication skills.
• Basic knowledge of Google Workspace and Microsoft Office (Word, Excel).
• Familiarity with Yardi & Blue Moon preferred.

Responsibilities

• Serve as the primary contact for renewals, transfers, move-ins, and move-outs.
• Record all leases daily and ensure proper steps are followed; perform tours and lease executions.
• Set rents and concessions with Community Manager and Asset Manager for renewals and new leases.
• Acquire knowledge of property, market conditions, competition rates, concessions, occupancy, and leasing percentages.
• Maintain knowledge of Lease documents and state/local requirements.
• Maintain resident relations programs and social media content; track survey responses.
• Establish relationships with major corporations and local employers for market competitiveness.
• Support curb appeal and tour readiness; inspect units and report issues.
• Maintain renewal plans 90-60 days ahead and manage renewal spreadsheets.
• Adhere to reporting schedules to meet various stakeholders' requirements.
• Respond to emails timely and professionally.

Skills

Excellent communication

Team leadership

Customer service

Negotiation

Education

Bachelor’s degree or equivalent

Tools

Google Workspace

Microsoft Excel

Yardi

Blue Moon

Job description

About The Company

At Flow, we’re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We’re building a new kind of living experience: one that’s flexible, connected, and designed to create genuine community and real value for the people who call Flow home.

Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we’re creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place.

About The Role

The Sales Manager (Leasing) is responsible for implementing a leasing strategy to maximize residential rental income. They will manage a team of leasing specialists to verify that the leasing strategy is being executed to plan and ensure that all leads are being fielded in a timely manner. This role will perform and communicate local market research to guide rental rates and concession offerings, as well as prepare all advertising materials needed with the assistance of the Community Manager. The Sales Manager (Leasing) will report directly to the Regional Leasing Manager.

Responsibilities

• Serve as the primary point of contact for resident renewals, transfers, move-ins, and move-outs. Ensure proper record keeping of all executed leases and rentable items issued
• Ensuring all activity is recorded daily and proper steps are followed. Perform general leasing duties when necessary, including tours, lease execution, & prospect communication
• Partner with the Community Manager and communicate with the Asset Manager weekly to set rents and concessions for both renewals and new leases
• Acquire extensive knowledge of the property, market conditions, competition’s rental rates, concessions, occupancy, and leased percentages
• Acquire extensive knowledge of our Rental Application, Rental Agreement (Lease), Rules and Regulations, Culture, and other Lease Documents as required by your state or local ordinance to discuss in detail with the new resident
• Maintain resident relations programs as defined by supervisors with monthly resident events, meeting or exceeding expectations for social media content, survey responses, and online reputation
• Establish a rapport and marketing relationship with major corporations, local businesses, preferred employers, and any other related companies to be competitive in the market
• Assist the Community Manager in maintaining the property’s overall curb appeal and appearance by way of inspection compliance in line with the tour route readiness standard. This includes walking available units, models, and the tour path daily to ensure a perfect product and report any liability problems noticed immediately
• Maintain a resident retention plan by contacting lease renewals 90-60 days in advance and use the renewal spreadsheet for these purposes
• Adhere to a reporting schedule as identified by the Regional Manager, Community Manager, Accounting, and any other necessary departments to meet Management, Equity Partner, and Lender requirements
• Respond to emails timely and professionally to ensure you are prepared for all you encounter, whether customers or other Company team members

Ideal Background

• Bachelor’s degree or equivalent work experience preferred
• 3+ years of experience as a Class A multifamily high-rise Leasing Manager or 5+ years experience in multifamily high-rise leasing
• Excellent verbal and written communication skills required
• Basic knowledge of Google Workspace and Microsoft Office (Word, Excel) required
• Familiarity with Yardi & Blue Moon preferred

Benefits

• Health and Wellness Comprehensive medical, dental, vision, disability, and life insurance and parental leave benefits. On-staff doctor, free therapy through SpringHealth, acupuncture, an Employee Assistance Program, and other wellness offerings
• Time Off PTO and paid holidays
• Financial 401(k) retirement plan, healthcare and dependent care FSAs, HSA-compatible plan options with annual employer HSA funding and pre-tax commuter benefits
• Life at Flow Weekly catered lunches, wellness classes and employee discounts on Flow hotel stays, grocer products, and merch

Flow is proud to be an equal opportunity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status any other characteristic protected by federal, state or local law. In addition, we provide reasonable accommodation for qualified individuals with disabilities.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.