Sales Manager (Leasing)

Socket.dev; Miami (FL); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health and Wellness

Time Off (PTO)

Financial Benefits (401(k))

Life at Flow

Job summary

Flow seeks a Sales Manager (Leasing) to implement leasing strategies that maximize residential rental income across its properties. You will lead a team of leasing specialists, ensure timely lead handling, and guide rent/concession decisions through local market insights.

Reports to the Regional Leasing Manager. The ideal candidate has 3+ years in Class A multifamily leasing or 5+ years in high-rise leasing, with strong communication skills and proficiency in Google Workspace and MS Office.

Qualifications

• Bachelor’s degree or equivalent work experience preferred.
• 3+ years of experience as a Class A multifamily high-rise Leasing Manager or 5+ years in multifamily high-rise leasing.
• Excellent verbal and written communication skills.
• Basic knowledge of Google Workspace and Microsoft Office (Word, Excel).
• Familiarity with Yardi and Blue Moon preferred.

Responsibilities

• Serve as the primary point of contact for resident renewals, transfers, move-ins, and move-outs with proper lease record keeping.
• Conduct tours, lease execution, and prospect communications as needed.
• Set rents and concessions in coordination with the Community Manager and Asset Manager.
• Develop knowledge of property metrics, market conditions, and competitor rates.
• Maintain resident relations programs and oversee social media content and surveys.
• Establish relationships with local businesses and corporations to stay competitive.
• Support curb appeal and inspections to ensure property readiness.
• Maintain renewal pipelines and use renewal spreadsheets.
• Adhere to reporting schedules to meet executive and lender requirements.
• Respond to emails timely and professionally.

Skills

Verbal communication

Written communication

Google Workspace

Microsoft Office

Customer service

Education

Bachelor’s degree or equivalent

Tools

Yardi

Blue Moon

Job description

About the Company

At Flow, we’re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We’re building a new kind of living experience: one that’s flexible, connected, and designed to create genuine community and real value for the people who call Flow home.

Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we’re creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place.

About the Role

The Sales Manager (Leasing) is responsible for implementing a leasing strategy to maximize residential rental income. They will manage a team of leasing specialists to verify that the leasing strategy is being executed to plan and ensure that all leads are being fielded in a timely manner. This role will perform and communicate local market research to guide rental rates and concession offerings, as well as prepare all advertising materials needed with the assistance of the Community Manager. The Sales Manager (Leasing) will report directly to the Regional Leasing Manager.

Responsibilities

• Serve as the primary point of contact for resident renewals, transfers, move-ins, and move-outs.Ensure proper record keeping of all executed leases and rentable items issued.
• Ensuring all activity is recorded daily and proper steps are followed.Perform general leasing duties when necessary, including tours, lease execution, & prospect communication.
• Partner with the Community Manager and communicate with the Asset Manager weekly to set rents and concessions for both renewals and new leases.
• Acquire extensive knowledge of the property, market conditions, competition’s rental rates, concessions, occupancy, and leased percentages.
• Acquire extensive knowledge of our Rental Application, Rental Agreement (Lease), Rules and Regulations, Culture, and other Lease Documents as required by your state or local ordinance to discuss in detail with the new resident.
• Maintain resident relations programs as defined by supervisors with monthly resident events, meeting or exceeding expectations for social media content, survey responses, and online reputation.
• Establish a rapport and marketing relationship with major corporations, local businesses, preferred employers, and any other related companies to be competitive in the market.
• Assist the Community Manager in maintaining the property’s overall curb appeal and appearance by way of inspection compliance in line with the tour route readiness standard. This includes walking available units, models, and the tour path daily to ensure a perfect product and report any liability problems noticed immediately.
• Maintain a resident retention plan by contacting lease renewals 90-60 days in advance and use the renewal spreadsheet for these purposes.
• Adhere to a reporting schedule as identified by the Regional Manager, Community Manager, Accounting, and any other necessary departments to meet Management, Equity Partner, and Lender requirements.
• Respond to emails timely and professionally to ensure you are prepared for all you encounter, whether customers or other Company team members.

Ideal Background

• Bachelor’s degree or equivalent work experience preferred
• 3+ years of experience as a Class A multifamily high-rise Leasing Manager or 5+ years experience in multifamily high-rise leasing
• Excellent verbal and written communication skills required
• Basic knowledge of Google Workspace and Microsoft Office (Word, Excel) required
• Familiarity with Yardi & Blue Moon preferred

Benefits

• Health and WellnessComprehensive medical, dental, vision, disability, and life insurance and parental leave benefits. On-staff doctor, free therapy through SpringHealth, acupuncture, an Employee Assistance Program, and other wellness offerings.
• Time OffPTO and paid holidays.
• Financial401(k) retirement plan, healthcare and dependent care FSAs, HSA-compatible plan options with annual employer HSA funding and pre-tax commuter benefits.
• Life at FlowWeekly catered lunches, wellness classes and employee discounts on Flow hotel stays, grocer products, and merch.

Flow is proud to be an equal opportunity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status any other characteristic protected by federal, state or local law. In addition, we provide reasonable accommodation for qualified individuals with disabilities.