Sales Manager l Wilsonville Holiday Inn

PM Hotel Group; Wilsonville (OR); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading hotel group is seeking a Sales Manager to drive new business accounts and maximize room revenues. The ideal candidate will have extensive experience in hospitality sales, excellent communication skills, and a strong commitment to guest satisfaction. Responsibilities include direct sales calls, client relations, and achieving budget goals. Join a dynamic team dedicated to providing exceptional service and driving business growth.

Qualifications

• Five to ten years in hospitality, with at least three years in Sales and Catering.

Responsibilities

• Solicit and develop new business accounts.
• Maximize potential room revenues through upselling.
• Achieve guest satisfaction via product knowledge.

Skills

Communication

Education

High school diploma

Two years of college

Job description

Holiday Inn Wilsonville
25425 SW 95th Avenue
Wilsonville, OR 97070, USA

• Directly responsible for organizing and managing the solicitation of new accounts and incoming leads with 24 or fewer rooms per night.
• Selling for IHG preferred.
• Selling all markets—SMERF, Association, Corporate, and Government.

Responsibilities and Authorities:

• Solicit and develop new business accounts.
• Maximize potential room revenues through upselling.
• Achieve guest satisfaction via product knowledge and honest communication.
• Support staff personnel.
• Maintain client relations with current accounts.
• Train and retrain department associates as needed.
• Maintain professionalism at all times as an agent of the hotel.
• Promote hotel rooms, outlets, and facilities.

Qualifications:

• High school diploma and at least two years of college, preferably in business or hospitality.
• Five to ten years in hospitality, with at least three years in Sales and Catering.
• Excellent verbal and written communication skills.

Specific Duties:

• Make 10-15 direct sales calls weekly to local and out-of-market clients.
• Conduct 25-30 telephone solicitations weekly.
• Arrange five lunch appointments or site inspections weekly.
• Participate in trade shows and industry organizations as per the Marketing Action Plan.
• Develop and participate in local and out-of-market sales blitzes, ensuring follow-up through telemarketing, correspondence, and direct solicitation.
• Act as an in-house sales representative, qualifying inquiries and showcasing the hotel via site inspections.
• Use the MOST system daily for tracking and reporting efforts.
• Maintain knowledge of the hotel reservation system and prepare monthly marketing recaps.
• Achieve budgeted goals for occupancy, rate, and profit through active solicitation and adherence to the Marketing Action Plan.
• Develop specific areas of the Marketing Action Plan, including market analysis and budgeting.
• Prepare month-end revenue reports and marketing recaps, analyzing past efforts for future planning.
• Maintain accurate group room information and utilize GRC for maximum sales efficiency.
• Send timely correspondence, proposals, and follow-ups; submit weekly sales call reports and monthly revenue recaps.
• Participate actively in weekly sales meetings and staff sessions.
• Promote guest satisfaction initiatives such as the Sheraton STAR program.
• Handle injury reports and follow-up with personnel.
• Perform one MOD shift per month or as needed.
• Know fire and evacuation procedures, fire panel operation, and emergency response protocols.

Salary: DOE

Additional Qualifications:

Skills, Behaviors, Motivations, Education, Experience, Licenses & Certifications:

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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