Sales Manager (hybrid)

American Medical Association; Chicago (IL); On-site; USD 99,000 - 132,000; Full time

Job summary

The American Medical Association, located in Chicago, IL, seeks a Sales Manager to drive revenue for JAMA Network subscriptions across North and South America. This hybrid role requires three days in the Chicago office and involves managing renewals, upsells, and new business with hospitals, government, and institutions.

You will develop annual sales plans, negotiate pricing, and coordinate with Legal and Finance while building long‑term relationships with academic and medical institutions.

Qualifications

• 5+ years of Sales experience required, preferably in publishing or licensing.
• Bachelor's degree preferred or equivalent work experience and HS diploma/equivalent education required.
• Polished interpersonal skills, especially the ability to develop relationships internally and externally.
• Knowledge of intellectual property rights as they apply to content licensing.
• Experience with sales CRM tools and reporting.

Responsibilities

• Contribute to maintaining and increasing paid institutional subscription revenue through direct sales to new prospects, renewals, and upselling existing business for Hospitals, Government and Institutions within North and South America, up to medical schools.
• Develop and implement annual sales plans, including initiatives, tactical actions, and revenue forecasts for all assigned products.
• Manage the entire sales cycle: prepare offers, negotiate pricing, coordinate with Legal and Finance, monitor usage, ensure timely renewals, and follow up on payments.

Skills

Sales experience

Interpersonal skills

Negotiation

Project management

Analytical thinking

Time management

Team collaboration

Education

Bachelor's degree or equivalent

HS diploma or equivalent education

Tools

CRM tools

Job description

Sales Manager (Hybrid) Chicago, IL The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Sales Manager on our Periodical Publishing team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

The Sales Manager maintains and grows JAMA Network site licenses sales revenue for the North & South America Hospital & Government markets, while contributing to the growth of other JAMA Network products such as perpetual access licenses (Backfiles), Open Access Agreements, or AI features. This role collaborates closely with institutions and internal teams to expand relationships, drive renewals and upsells, and support long-term market growth.

RESPONSIBILITIES:

Sales Growth and Account Management

• Contribute to maintaining and increasing paid institutional subscription revenue through direct sales to new prospects, renewals, and upselling existing business for Hospitals, Government and Institutions within North and South America, community colleges up to medical schools.
• Develop and implement annual sales plans, including initiatives, tactical actions, and revenue forecasts for all assigned products.
• Work with in-house tools and outside resources to create and maintain gap information on all potential sales. Collaborate with the marketing department to develop visibility, sales, and usage of AMA journal products in assigned territory.

End-to-End Cycle Management

• Manage the entire sales cycle: prepare offers, negotiate pricing, coordinate with Legal and Finance (via the Contract Licensing Team), monitor usage, ensure timely renewals, follow up on payments and solve customer account issues.
• Deliver on both revenue goals and customer satisfaction targets.

Market Development & Relationship Building

• Represent JAMA Network at libraries, trade shows and industry events to increase visibility, generate leads, and build institutional relationships.
• Conduct site visits to existing and prospective customers, gather market intelligence and strengthen long-term partnerships.
• Stay current with developments in scholarly publishing and emerging technologies, and adapt sales methods to align with industry trends, evolving customer needs, and new digital tools.

May include other responsibilities as assigned

REQUIREMENTS:

1. Bachelor's degree preferred or equivalent work experience and HS diploma/equivalent education required.
2. 5+ years of Sales experience required, preferably in publishing or licensing.
3. Previous publishing experience and/or academic institutions relationship building preferred.
4. Polished interpersonal skills, especially the ability to develop relationships both internally and externally.
5. Ability to work with all levels of staff, management and the customer base.
6. Knowledge and understanding of intellectual property rights, particularly as they apply to content licensing.
7. Must be self-motivated and able to effectively manage time to achieve both individual and departmental goals.
8. Results oriented, including demonstrated ability to reach sales goals and handle pressure. Skilled at performing in a team environment while striving to maximize individual goals.
9. Strong analytical skills with attention to detail needed, including market research, budgeting, forecasting and quantitative/qualitative campaign analysis.
10. Negotiation skills required.
11. Excellent project management skills, including the ability to handle multiple projects at the same time under constant deadline pressure.
12. Proficiency in sales CRM tools and reporting.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $99,410- $131,637. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION