Senior Manager, Business Unit Systems (Hybrid)

American Medical Association; Chicago (IL); Hybrid; USD 119,000 - 158,000; Full time

Job summary

The American Medical Association (AMA) is seeking a Senior Manager, Business Unit Systems to oversee advertising technology and data ecosystems for the JAMA Network. Based in Chicago with hybrid work, this role bridges database engineering and vendor partnerships to support revenue growth and product initiatives.

As a leader, you will manage direct reports, drive continuous improvement, ensure enterprise standards and security alignment, and maintain system documentation to enable scalable,

Qualifications

• Bachelor's degree preferred or equivalent work experience.
• 7+ years experience in revenue database administration, advertising/media order entry systems, ad technology, revenue reporting, CRM, and working with multiple vendor-supported systems.
• Experience in people management required; able to attract and develop talent.
• Strong technical knowledge in revenue focused databases and ad tech.
• Knowledge of publishing environments, particularly scientific/technical/medical a plus.
• Demonstrated ability to manage cross-functional relationships with vendors and internal stakeholders.
• Demonstrated ability to evaluate systems and recommend upgrades and workflow improvements.
• Strong verbal and written communication skills.

Responsibilities

• Advertising Systems Management 60%: Manage Naviga platform, data interchanges, revenue reporting, APIs, and training.
• Ensure systems comply with AMA security policies and support a wide array of end users.
• Lead technical aspects of vendor partnerships and projects, aligning revenue objectives with functionality.
• Apply continuous improvement with hands-on engineering and AI tools to support revenue growth.
• Lead AMA IT relationships and ensure enterprise standards are met.
• Maintain documentation on systems and procedures.
• Organizational Responsibilities 20%: Support Director with tech initiatives, budgets, and cost forecasting.
• Staff Management 20%: Lead, mentor, and evaluate staff; develop team skills.

Job description

Senior Manager, Business Unit Systems

Chicago, IL

The American Medical Association (AMA) is the nation's
largest professional Association of physicians and a non‑profit organization.
We are a unifying voice and powerful ally for America's physicians, the
patients they care for, and the promise of a healthier nation. To be part
of the AMA is to be part of our Mission to promote the art and science of medicine
and the betterment of public health.

At AMA, our mission to improve the health of the nation
starts with our people. We foster an inclusive, people-first culture where
every employee is empowered to perform at their best. Together, we advance
meaningful change in health care and the communities we serve.

We encourage and support professional development for our
employees, and we are dedicated to social responsibility. We invite you to
learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago
for a Senior Manager, Business Unit Systems (Hybrid) on our Publishing team. This is a hybrid position reporting into our
Chicago, IL office, requiring 3 days a week in the office.

This role is responsible for managing the
advertising technology ecosystem across multiple vendor and system partnerships
supporting revenue, growth, and strategic initiatives for the JAMA Network
journals and products. Function as a hybrid Database Manager / Engineer
bridging the gap between disparate data sources and systems, both maintaining
and enhancing the internal tech stack while designing and implementing
integrations and solutions in support of automation. Lead and manage direct
reports so that all technology works effectively within the ecosystem and
operates under the principle of continuous improvement. Follow established
enterprise review and approval processes for technologies and related
standards, collaborating with IT, OGC, and Risk Management to ensure alignment
with enterprise architecture, security, and data and AI strategy.

RESPONSIBILITIES:

Advertising Systems Management 60%

• Manage the Naviga platform and related advertising technology systems including upgrades, data interchanges, revenue reporting, and APIs. Work with staff to ensure all business needs and requirements are met pertaining to business models, rate implementation, data and audience segmentation, workflows, integrations, invoicing, and reporting. Train staff when necessary.
• Ensure supported systems and vendor activities comply with AMA security policies and support a wide array of end users: Naviga System Support (end user), Naviga Data Analysis (reporting) including data delivery that feeds the AMA's financial system.
• Support new product implementations, technology consulting engagements, and technology assessments by serving as the technical lead for vendor partnerships and projects, including aligning revenue objectives with vendor functionality and performance.
• Employ continuous improvement principles with hands‑on engineering, including leveraging AI tools, to provide a sound advertising technology ecosystem that supports revenue growth and high efficiency.
• Serve as lead in the AMA IT relationship and ensure that all organizational standards are met while advancing department needs requiring enterprise support.
• Keep abreast of technical, system, and advertising industry changes, advising Director on same.
• Maintain documentation on systems and procedures.

Organizational Responsibilities 20%

• Support Director with operational recommendations and technology initiatives supporting revenue reporting, order fulfillment, sales channels, online presence, and customer success.
• Prepare technical capital and operational budgets.
• Responsible for forecasting and then managing technology costs to budget, reducing expenditure where possible.
• Support Director as needed in RFPs and negotiations, including contract reviews.

Staff Management 20%

• Lead, mentor, and provide management oversight for staff.
• Responsible for setting objectives, evaluating employee performance, and fostering a collaborative team environment.
• Responsible for developing staff knowledge and skills to support career development.

May include otherresponsibilities as assigned.

REQUIREMENTS:

1. Bachelor's degree preferred or equivalent work experience and HS diploma/equivalent education required, a Technology discipline preferred.
   7+ years experience in revenue database administration, advertising/ media order entry systems, ad technology, revenue reporting, CRM, and working with multiple vendor‑supported systems.
2. Experience in people management required; able to attract and develop talent..
3. Strong technical knowledge particularly in revenue focused databases and ad tech.
4. Knowledge of publishing environments, particularly scientific/technical/medical a plus.
5. Demonstrated ability to manage cross‑functional relationships with vendors and internal stakeholders.
6. Demonstrated ability to evaluate systems and recommend system upgrades and workflow improvements.
7. Strong verbal and written communication skills are required.

This role is an exempt position, and the salary range for
this position is $119,074 -157,855. This is the lowest to highest salary we
believe we would pay for this role at the time of this posting. An
employee's pay within the salary range will be determined by a
variety of factors including but not limited to business consideration and
geographical location, as well as candidate qualifications, such as skills,
education, and experience. Employees are also eligible
to participate in an incentive plan. To learn more about the American
Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity
in our workforce. All qualified applicants will receive
consideration for employment. As an EOE/AA employer, the American
Medical Association will not discriminate in its employment practices due to an
applicant's race, color, religion, sex, age, national origin, sexual
orientation, gender identity and veteran or disability status

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION