Sales Manager - Hilton Orlando

Hilton; Orlando (FL); On-site; Full time

Job summary

Hilton Orlando is seeking a Sales Manager to drive business and guest satisfaction. Responsibilities include responding to inquiries, conducting site visits, and developing sales strategies. The ideal candidate will have 2 years of hotel experience, preferably in sales, and knowledge of the local market.

Benefits

Medical Insurance Coverage

Mental Health Resources

Best-in-Class Paid Time Off (PTO)

Go Hilton travel discount program

Supportive parental leave

Matching 401(k)

Employee stock purchase program (ESPP)

Debt-free education access

Career growth and development

Recognition and rewards programs

Qualifications

• Minimum of two years hotel experience in guest contact areas.
• Previous sales experience preferred.
• Knowledge of the Orlando market is a plus.

Responsibilities

• Respond to sales inquiries from potential clients.
• Initiate new sales and solicit potential clients.
• Conduct property site visits and prepare proposals.

Skills

Sales

Customer Service

Communication

Negotiation

Job description

The Hilton Orlando is looking for their next Sales Manager. Located in the heart of Orlando, close to all major theme parks and attractions. It is just minutes from the eclectic dining scene and entertainment of International Drive. The hotel offers luxurious accommodations, a variety of dining options, and extensive meeting and event spaces, making it a premier destination for both leisure and business travelers.

Ideal candidates have a minimum of two years of hotel experience in guest contact areas, previous sales experience is preferred, and knowledge of the Orlando market is a plus.

Shift Pattern: Monday-Friday

Pay Rate: $22 per hour

The Benefits:

Hilton is proud to have an award-winning workplace culture, ranking #2 Best Workplace by Great Place to Work & Fortune.

We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package, including:

• Access to your pay when you need it through DailyPay.
• Medical Insurance Coverage – for you and your family.
• Mental Health Resources.
• Best-in-Class Paid Time Off (PTO).
• Go Hilton travel discount program.
• Supportive parental leave.
• Matching 401(k).
• Employee stock purchase program (ESPP) - purchase Hilton shares at a 15% discount.
• Debt-free education: Access to a wide variety of educational credentials (e.g., college degrees, high school completion, English-language learning, digital literacy, professional certificates, and more).
• Career growth and development.
• Team Member Resource Groups.
• Recognition and rewards programs.

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As a Sales Manager, you will be responsible for representing the hotel's services and facilities to prospective clients and customers in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Respond to sales inquiries from potential clients and customers seeking sleeping rooms, meeting space, food, and beverage services, etc.
• Initiate new sales, prospect, and qualify leads, and solicit potential clients.
• Host and entertain clients and maintain client accounts.
• Conduct property site visits and answer questions.
• Determine rates, prepare proposals, negotiate contracts, service accounts, and analyze lost business for the hotel(s).
• Develop sales plans and strategies to meet or exceed established revenue and room night goals.
• Partner with operations departments to ensure full participation in servicing accounts.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

What is it like working for Hilton?

Hilton is the world’s leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every single day. And our amazing Team Members are at the heart of it all!