Sales Manager - Dealership

Parkway Lincoln; Dover (OH); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid vacation and PTO

Employee vehicle purchase program

Career advancement opportunities

Ongoing training and development

Job summary

Parkway Ford is seeking a Sales Manager to lead the CDJR sales team, maximize vehicle sales and gross profit, and ensure top-tier customer satisfaction while maintaining dealership standards.

The ideal candidate will have 3–5 years of automotive sales leadership, strong closing skills, CRM proficiency, and a track record of coaching teams to exceed targets. This on-site role offers competitive pay and growth opportunities.

Qualifications

• Minimum 3–5 years of automotive sales management experience preferred.
• Previous CDJR dealership experience strongly preferred.
• Proven ability to achieve and exceed sales objectives.
• Strong leadership, communication, and team-building skills.
• Experience with CRM systems and dealership management software.
• Excellent negotiation and customer service skills.
• Valid driver's license with an acceptable driving record.
• Ability to work evenings, weekends, and flexible schedules as needed.

Responsibilities

• Lead, motivate, coach, and develop a team of sales consultants.
• Manage daily sales activities, including floor coverage, lead management, and customer follow-up.
• Assist sales staff with negotiations and closing deals.
• Monitor inventory levels and work closely with management on vehicle merchandising and pricing strategies.
• Ensure all sales processes comply with dealership policies, lender requirements, and manufacturer standards.
• Review sales performance metrics and implement strategies to achieve monthly and annual goals.
• Train and mentor team members on product knowledge, CRM utilization, and sales techniques.
• Handle customer escalations and resolve concerns professionally.
• Collaborate with the Finance & Insurance department to maximize profitability and customer satisfaction.
• Foster a positive, high-performance culture focused on accountability and results.

Skills

Leadership

Sales leadership

CRM experience

Closing skills

Communication

Team coaching

Education

High school diploma or equivalent

Tools

CRM systems

Dealership software

Job description

Sales Manager – CDJR Dealership

Position Title: Sales Manager Location: CDJR Parkway Ford Department: Sales Reports To: General Manager

About Us

Parkway Ford is a high-volume Chrysler, Dodge, Jeep, and Ram dealership committed to delivering exceptional customer experiences while achieving strong sales performance. We are seeking an experienced and motivated Sales Manager to lead our sales team, drive profitability, and support continued growth.

Position Summary

The Sales Manager is responsible for leading and developing the sales team, maximizing vehicle sales and gross profit, ensuring exceptional customer satisfaction, and maintaining compliance with dealership and manufacturer standards. The ideal candidate has a proven track record in automotive sales leadership, strong closing skills, and experience managing a CDJR sales operation.

Key Responsibilities

• Lead, motivate, coach, and develop a team of sales consultants.


• Manage daily sales activities, including floor coverage, lead management, and customer follow-up.


• Assist sales staff with negotiations and closing deals.


• Monitor inventory levels and work closely with management on vehicle merchandising and pricing strategies.


• Ensure all sales processes comply with dealership policies, lender requirements, and manufacturer standards.


• Review sales performance metrics and implement strategies to achieve monthly and annual goals.


• Train and mentor team members on product knowledge, CRM utilization, and sales techniques.


• Handle customer escalations and resolve concerns professionally.


• Collaborate with the Finance & Insurance department to maximize profitability and customer satisfaction.


• Foster a positive, high-performance culture focused on accountability and results.

Qualifications

• Minimum 3–5 years of automotive sales management experience preferred.


• Previous CDJR dealership experience strongly preferred.


• Proven ability to achieve and exceed sales objectives.


• Strong leadership, communication, and team-building skills.


• Experience with CRM systems and dealership management software.


• Excellent negotiation and customer service skills.


• Valid driver's license with an acceptable driving record.


• Ability to work evenings, weekends, and flexible schedules as needed.

Compensation & Benefits

• Competitive base salary plus performance-based bonuses.


• Health, dental, and vision insurance.


• 401(k) with company match.


• Paid vacation and PTO


• Ongoing training and professional development.


• Employee vehicle purchase program.


• Career advancement opportunities.

Success Metrics

• New and used vehicle sales volume.


• Gross profit performance.


• Customer satisfaction scores.


• Lead conversion rates.


• Team productivity and retention.

We are an Equal Opportunity Employer and value diversity in our workforce.

Join our team and help drive success at one of the area's leading CDJR dealerships.