Sales Manager - Dealership

Parkway Ford Lincoln CDJR; Dover (OH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Performance bonuses

Health insurance

401(k) with match

Paid time off

Training & development

Employee vehicle program

Career advancement

Job summary

Parkway Ford is seeking an experienced Sales Manager to lead our CDJR sales team, drive profitability, and deliver exceptional customer experiences at our high-volume dealership. You will coach consultants, manage floor coverage, oversee lead follow-up, approve negotiations, and partner with the Finance & Insurance team to maximize gross profit while maintaining compliance with manufacturer standards.

This role demands strong leadership, CRM know-how, and a history of meeting or exceeding sales

Qualifications

• Minimum 3–5 years of automotive sales management experience.
• CDJR dealership experience preferred.
• Proven ability to achieve and exceed sales objectives.
• Strong leadership, communication, and team-building skills.
• Experience with CRM systems and dealership management software.
• Excellent negotiation and customer service skills.
• Valid driver's license with an acceptable driving record.
• Ability to work evenings, weekends, and flexible schedules as needed.

Responsibilities

• Lead, motivate, coach, and develop a team of sales consultants.
• Manage daily sales activities, including floor coverage, lead management, and customer follow-up.
• Assist sales staff with negotiations and closing deals.
• Monitor inventory levels and work closely with management on vehicle merchandising and pricing strategies.
• Ensure all sales processes comply with dealership policies, lender requirements, and manufacturer standards.
• Review sales performance metrics and implement strategies to achieve monthly and annual goals.
• Train and mentor team members on product knowledge, CRM utilization, and sales techniques.
• Handle customer escalations and resolve concerns professionally.
• Collaborate with the Finance & Insurance department to maximize profitability and customer satisfaction.
• Foster a positive, high-performance culture focused on accountability and results.

Skills

Leadership

Negotiation

CRM proficiency

Communication

Team building

Customer service

Tools

CRM software

Job description

Sales Manager – CDJR Dealership

Position Title: Sales Manager Location: CDJR Parkway Ford Department: Sales Reports To: General Manager

About Us

Parkway Ford is a high-volume Chrysler, Dodge, Jeep, and Ram dealership committed to delivering exceptional customer experiences while achieving strong sales performance. We are seeking an experienced and motivated Sales Manager to lead our sales team, drive profitability, and support continued growth.

Position Summary

The Sales Manager is responsible for leading and developing the sales team, maximizing vehicle sales and gross profit, ensuring exceptional customer satisfaction, and maintaining compliance with dealership and manufacturer standards. The ideal candidate has a proven track record in automotive sales leadership, strong closing skills, and experience managing a CDJR sales operation.

Key Responsibilities

• Lead, motivate, coach, and develop a team of sales consultants.


• Manage daily sales activities, including floor coverage, lead management, and customer follow-up.


• Assist sales staff with negotiations and closing deals.


• Monitor inventory levels and work closely with management on vehicle merchandising and pricing strategies.


• Ensure all sales processes comply with dealership policies, lender requirements, and manufacturer standards.


• Review sales performance metrics and implement strategies to achieve monthly and annual goals.


• Train and mentor team members on product knowledge, CRM utilization, and sales techniques.


• Handle customer escalations and resolve concerns professionally.


• Collaborate with the Finance & Insurance department to maximize profitability and customer satisfaction.


• Foster a positive, high-performance culture focused on accountability and results.

Qualifications

• Minimum 3–5 years of automotive sales management experience preferred.


• Previous CDJR dealership experience strongly preferred.


• Proven ability to achieve and exceed sales objectives.


• Strong leadership, communication, and team-building skills.


• Experience with CRM systems and dealership management software.


• Excellent negotiation and customer service skills.


• Valid driver's license with an acceptable driving record.


• Ability to work evenings, weekends, and flexible schedules as needed.

Compensation & Benefits

• Competitive base salary plus performance-based bonuses.


• Health, dental, and vision insurance.


• 401(k) with company match.


• Paid vacation and PTO


• Ongoing training and professional development.


• Employee vehicle purchase program.


• Career advancement opportunities.

Success Metrics

• New and used vehicle sales volume.


• Gross profit performance.


• Customer satisfaction scores.


• Lead conversion rates.


• Team productivity and retention.

We are an Equal Opportunity Employer and value diversity in our workforce.

Join our team and help drive success at one of the area's leading CDJR dealerships.