Sales Manager at Capitol Mazda

Del Grande Dealer Group; San Jose (CA); On-site; USD 84,000 - 240,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with company match

Employee Assistance Program

Vehicle Purchase Program

Job summary

Capitol Mazda, part of the Del Grande Dealer Group (DGDG), seeks an experienced Sales Manager to safeguard profitability by leading variable operations across the showroom, internet sales, finance, and service teams.

You will coach staff, manage showroom traffic, ensure strong CSI, and drive training initiatives while leveraging a CRM-driven follow-up strategy to meet monthly and annual targets.

Qualifications

• Minimum 2 years of Sales Manager experience with responsibility for the entire variable operation of a successful dealership.
• Strong track record of building and training a sales team with high CSI and profits.
• Experience building showroom and internet traffic, and knowledge of SEO/SEM.

Responsibilities

• Coach sales team on proper closing techniques through training and active participation.
• Lead profitability of your teams and showroom activities; maintain product knowledge.
• Ensure high Customer Satisfaction scores and analyze metrics to identify improvements.
• Hire, motivate, and monitor New/Used, Internet Sales, Finance Managers, and Service Drive staff.
• Conduct daily and weekly sales training meetings for Product Specialists.
• Mentor new and experienced sales reps on standard methodologies to improve performance.
• Oversee CRM follow-up for prospects and ensure effective communication.
• Achieve forecasted goals for dealership, OEM sales, gross, and key expenses.

Skills

Sales management

CRM systems

Train sales team

SEO & SEM

BDC leadership

Tools

CRM software

SEO tools

SEM tools

Job description

Are you looking for an exciting career with one of the largest Mazda Dealer Groups? DGDG’s vision for success is driven by our unique culture and cutting-edge technology. To make our vision real, we look for talented sales professionals who think differently and strive to provide 100% guest satisfaction. We provide top-notch training to ensure your success. There’s a reason why Capitol Mazda is a consistent Mazda ‘Presidents Club’ Member award recipient. As part of one the largest Mazda Dealer Groups, Capitol Mazda sells and services over 30,000 vehicles every year.

As a Sales Manager, you will be responsible for ensuring the profitability of the dealership by managing variable operations.

What You'll Be Working On

• Coach sales team on proper closing techniques through training and active participation
• Lead profitability of your teams
• Lead all showroom activities and maintain an experienced level of product knowledge
• Ensure high Customer Satisfaction scores and analyze these metrics to isolate areas for improvement
• Hire, motivate and monitor the performance of the New and Used team, Internet Sales, Finance Managers and Service Drive sales
• Conduct daily and weekly sales training meetings for Product Specialists
• Mentor new and experienced sales reps on standard methodologies for improving performance
• Ensure proper follow up of all prospective buyers by developing, implementing, and monitoring a CRM system
• Achieve forecasted goals and objectives for dealership and OEM sales, gross and key expenses on a monthly and annual basis

What You Need To Bring To The Table

• Minimum 2 years of Sales Manager experience with responsibility for the entire variable operation of a successful dealership
• Possess successful history of building and training a sales team, strong CSI scores and above average gross and net departmental profits
• Strong background in building showroom and internet traffic, SEO and SEM, direct mail and other traditional media
• Extensive background in leading a BDC department
• Some experience in Used Vehicle purchasing, merchandising, and marketing
• Expertise in supervising the everyday efforts of desk managers and improving F&I income through mentorship and training

Salary:

$84,000-$240,000/annually

• Pay is based on applicable experience and skills. This job is eligible for commissions based on individual sales metrics.

Industry Leading Benefits

• Values-driven culture and team built on integrity, caring, performance and efficiency
• Continuous career development and advancement opportunities
• Comprehensive benefits package (Medical, Dental, Vision)
• 401k with company match
• Employee Assistance Program with free telemedicine and mental health resources
• Exclusive Employee Vehicle Purchase Program with a 3-Year Service Maintenance Package

More About DGDG

The Del Grande Dealer Group (DGDG) is the largest family-owned automotive group in the Bay Area. Our team is over 1,000 strong and growing. We’ve been named a Bay Area News Group Top Workplace for 16 consecutive years (not to mention being named a Top Workplace USA in 2020). Our enthusiastic and courteous team, award-winning culture, combined with our cutting-edge technology, provide guests with a one-of-a-kind, “best-in-class\" dealership experience.

DGDG's 4 core values of Integrity, Caring, Performance, and Efficiency have stood at the cornerstone of our success. Our shared passion for training, teaching, recognition, reward, and promotion produce results that set us apart.

“Be happy” is much more than a slogan. It’s a way of doing business. We pride ourselves on making our guests and our team members exceedingly happy. And we’d be happy if you joined us!

DGDG takes your privacy seriously. You can learn more here: DGDG Privacy Policy*.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

• www.dgdg.com/privacy-policy/